Senior Procurement Manager - IT, Professional Services & Benefits

About the Role:

We have a current opening for a Senior Procurement Manager – IT, Professional Services & Benefits and are actively reviewing applications.

Reporting to the Head of General Procurement, North America, the Senior Procurement Manager will lead strategic sourcing initiatives across IT, Professional Services, and Employee Benefits. This role is responsible for driving stategic procurement activities, leading supplier negotiations, managing key supplier relationships, and delivering value through cost optimization, risk management, innovation, and operational excellence.

Partnering closely with IT, HR, Finance, Legal, and business leaders, you will drive strategic sourcing projects, contract negotiations, supplier performance management, and procurement best practices across North America. The ideal candidate brings deep expertise in indirect procurement, category management, stakeholder engagement, and supplier relationship management within a complex, matrixed organization.

This position is hybrid, and will be based in our North American HQ in Parsippany, NJ.

Main Responsibilities:

Strategic Sourcing & Category Management

• Develop and execute category strategies across IT, Professional Services, and Benefits that drive cost savings, service improvements, working capital optimization, supplier innovation, and operational excellence.
• Lead strategic sourcing initiatives, including supplier evaluations, spend analysis, market assessments, supplier consolidation, and regional sourcing projects.
• Monitor market trends, supplier capabilities, pricing dynamics, and emerging technologies to identify value creation opportunities and mitigate risk.
• Drive continuous improvement and procurement best practices across assigned categories.

Supplier Relationship Management & Contract Negotiation

• Lead end-to-end sourcing activities, including RFI/RFP/RFQ processes, supplier selection, contract negotiations, and rate card management.
• Negotiate agreements that maximize value while balancing total cost of ownership (TCO), service levels, quality, innovation, and risk.
• Manage supplier relationships through supplier segmentation, business reviews, KPI tracking, SLA compliance, and supplier risk assessments.
• Monitor supplier performance, financial stability, and compliance to maintain a resilient, high-performing supplier portfolio.

Stakeholder Partnership & Business Engagement

• Partner with Technology, HR, Finance, Legal, and other stakeholders to align procurement strategies with business objectives and deliver sourcing solutions that meet evolving business needs.
• Collaborate with global and regional procurement teams to execute sourcing strategies, share best practices, and support enterprise-wide initiatives.

Procurement Governance & Value Delivery

• Manage contract lifecycle activities, ensuring appropriate contract coverage, utilization, compliance, and supplier governance.
• Track and report procurement savings, working capital improvements, supplier performance, and overall value creation.
• Support procurement operations, including purchase order and supplier master data processes, as needed.
• Ensure compliance with procurement policies, internal controls, governance standards, and corporate procedures.

About You:

Required Experience

• 10+ years of experience in strategic sourcing, procurement, category management, or supply management.
• Proven expertise in category strategy development, supplier relationship management, contract negotiations, supplier performance management, and spend optimization.
• Strong knowledge of sourcing methodologies, including RFI, RFP, RFQ, supplier evaluation, market analysis, risk management, and total cost of ownership (TCO) analysis.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, and reporting.
• Experience leading cross-functional sourcing initiatives and influencing stakeholders across multiple business functions.

Preferred Qualifications

• Experience sourcing one or more of the following categories: Information Technology, Software/SaaS, Cloud Services, Professional Services, Employee Benefits, Consulting Services, or Managed Services.
• Experience working within a global, matrixed, or multicultural organization.
• Knowledge of SAP and SAP Ariba.

Education

Required

• Bachelor's degree in Business Administration, Supply Chain, Procurement, Finance, Engineering, Legal Studies, or a related discipline.

Preferred

• Master's degree (MBA or related field).
• Professional procurement or supply chain certification (CPSM, CPM, CIPS, CSCP, CPIM, or equivalent).

Leadership & Competencies

• Strong stakeholder management, influencing, and change management skills, with the ability to build partnerships across business functions and supplier organizations.
• Excellent verbal and written communication skills, including the ability to present recommendations and influence decision-making at multiple levels of the organization.
• Strong analytical, problem-solving, and decision-making capabilities with exceptional attention to detail.
• Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Proven ability to establish and maintain collaborative working relationships across cross-functional, regional, and global teams.
• Willingness to travel up to 20%.

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

Careers with caring built in - discover our benefits here.

The base salary range for this position is $122,854.00 - $163,806.00 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic. 

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.