Senior Payroll Specialist (Bilingual)

The Opportunity

Elevate your payroll career as a Senior Payroll Specialist. Beyond processing complex compliance cycles, you will act as the first line of escalation for critical client issues, lead special optimization projects directly alongside the Payroll Supervisor, and deepen your technical expertise in automated workflows.

• Compensation: $75,000 – $85,000 CAD / year

• Work Arrangement: Hybrid (3 fixed days in office: Tuesday, Wednesday, and Thursday)

• Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

• Advanced Processing: Manage full-cycle payroll processing for our premier client base, handling advanced overrides, manual tax overrides, and void management.

• Lead Issue Resolution: Act as the first point of escalation for complex technical or client service inquiries, troubleshooting HRIS and payroll discrepancies with urgency.

• Drive Special Projects: Collaborate directly with the Payroll Supervisor on strategic initiatives to improve payroll SOPs and workflow efficiency.

• Cross-Functional Collaboration: Partner with internal departments to solve system issues and maintain flawless compliance with multi-provincial Canadian regulations.

What You Bring

• Credentials: PCP or PLP certification is required.

• Language: Fully bilingual and proficient in both French and English.

• Experience: 5+ years of dedicated payroll experience, specifically handling multi-provincial Canadian payroll software.

• Leadership Traits: Superior logic, decision-making capabilities under pressure, and a proactive attitude toward process improvement and cross-functional problem-solving.