Sales Operations & Finance manager EMEA

Beschrijving van het bedrijf

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Functieomschrijving

IQSight B.V. is looking for an experienced and hands-on Sales Operations & Finance Manager EMEA to lead and further develop our Sales Operations organization across Europe, the Middle East, and Africa.

This is not a purely managerial position. The successful candidate will actively participate in daily operational activities while providing leadership, governance, and continuous improvement across the function. You will combine operational execution with team leadership, financial governance, process harmonization, and organizational development.

As Sales Operations & Finance Manager EMEA, you will be responsible for ensuring efficient order-to-cash processes, accounts receivable management, partner program administration, cost controlling, internal controls, and compliance activities across multiple countries. You will play a key role in harmonizing processes as we continue consolidating operations into our hubs in Eindhoven and Dubai.

The Sales Operations & Finance Manager reports directly to the Sales Controller based in Eindhoven.

A Unique Opportunity to Build and Shape the Function

This role offers a unique opportunity to build and further develop the Sales Operations organization at IQSight. Following a recent carve-out, IQSight now operates as an independent company, creating an exciting environment where processes, structures, and responsibilities are being redesigned to support future growth.

Historically, many operational activities were supported by a larger group structure with shared resources across multiple countries and functions. As part of the transition to an independent organization, a number of these resources are now becoming dedicated IQSight team members for the first time.

The Sales Operations team is still being formed. While team members are already in place across the region, responsibilities, processes, and ways of working differ significantly today. One of the key objectives of this role is to bring these activities together into a single, high-performing Sales Operations organization with clear ownership, standardized processes, strong controls, and a shared way of working.

As Sales Operations & Finance Manager EMEA, you will have the opportunity to shape the organization, define responsibilities, drive harmonization across countries, and build a scalable operating model that supports IQSight's future growth.

Key Responsibilities

Leadership & Continuous Improvement

• Lead and develop the Sales Operations team across the EMEA region.
• Define roles, responsibilities, and operating procedures as the team evolves.
• Drive harmonization and standardization of processes, systems, pricing structures, and commercial conditions across countries.
• Identify opportunities for automation, efficiency improvements, and operational excellence.
• Support the ongoing integration and centralization of operations into the Eindhoven and Dubai hubs.
• Foster collaboration between Sales, Finance, Shared Services, and regional stakeholders.
• Act as a change leader during the transition from a shared-services model to a dedicated IQSight organization.

Team Structure

The Sales Operations organization currently consists of 7 team members (5.5 FTE) across the EMEA region. As part of IQSight's transformation into an independent company, these resources are being brought together into a dedicated Sales Operations organization under centralized leadership.

As Sales Operations & Finance Manager EMEA, you will be responsible for developing this organization into a cohesive, high-performing team with clear ownership, standardized processes, strong controls, and a shared way of working.

Regional Finance & Business Support

• Responsible for all Sales Operational tasks for the EMEA Region
  • Contact for our customers for any Finance related topics
  • Order release, credit limits
  • Maintain master data. Discounts, pricing, payment terms etc.
• Serve as business partner for the EMEA region, supporting our sales teams with their daily operations and commercial activities within the region, in order to make them more efficient in the market.
• Prepare and improve reporting to support the local team (e.g. Open orders, daily sales, customer performance, sell-out data) and act as business partner to utilize this data in the sales team.

.Operational Excellence & Order-to-Cash

• Support the shared service organization with analyses of blocked orders, particularly those related to customer credit limits.
• Maintain customer credit limits and assess order releases based on customer payment behavior and outstanding receivables.
• Monitor and follow up on overdue receivables and customer payment performance.
• Track Accounts Receivable balances and collaborate with customers' finance departments to resolve payment issues.
• Escalate collection matters when necessary and coordinate with Sales teams to support customer discussions.
• Ensure the Sales Operations team serves as the first point of contact for customers on all finance-related operational matters, including payment inquiries, credit limits, account statements, invoice discrepancies, and other order-to-cash related topics.
• Maintain master data, including pricing, discounts, payment terms, and customer conditions.
• Ensure bonus accruals and rebate claimback provisions are accurately calculated and aligned with expected future payouts.

Partner Program Management

• Oversee the monthly partner claims process.
• Review partner claims for accuracy and completeness before approval.
• Ensure balance sheet accruals for partner incentives and rebates accurately reflect future payment obligations.
• Maintain strong financial governance and control over all partner-related programs.

Cost Controlling & Financial Governance

• Review and validate incoming invoices across multiple countries.
• Ensure costs are booked correctly and transferred appropriately to the Eindhoven hub through internal invoicing processes.
• Monitor local entity cost allocations and verify accurate cost element assignments.
• Review local bookings from HR and shared service functions and ensure necessary accruals are recorded where costs are incomplete.
• Take final responsibility for VAT, tax filings, and related compliance activities, supported by the local Finance team.
• Ensure financial records and operational reporting remain accurate and complete across the organization.

Internal Controls & Compliance

• Own the Sales Operations internal control framework.
• Ensure controls are properly designed, executed, monitored, and continuously improved.
• Provide oversight to team members responsible for day-to-day control execution.
• Support audit activities and ensure compliance with company policies and regulatory requirements.

Functie-eisen

• Bachelor's or Master's degree in Finance, Business Administration, Accounting, Economics, or a related field.
• Several years of experience in Sales Operations, Finance Operations, Order-to-Cash, Business Operations, Controlling, or a similar function.
• Previous experience leading and developing teams in an international environment.
• Strong understanding of Accounts Receivable, credit management, accrual accounting, rebates, and financial controls.
• Experience with VAT, tax compliance, and multi-country operational processes.
• Experience leading organizational change, transformation projects, or shared-services transitions is highly desirable.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• A hands-on mentality and willingness to actively participate in operational activities.
• Experience driving process improvement, standardization, and organizational development.
• Fluent in English; additional European languages are considered an advantage.

Aanvullende informatie

💼 Wat Wij Bieden:

Bij Keenfinity maak je deel uit van een wereldwijd team dat werkt aan betekenisvolle projecten die echt verschil maken. We bieden meer dan alleen een baan – we bieden een carrière met impact.

Wat Je Krijgt:
• Competitief salaris + prestatiegerichte bonus
• 27 vakantiedagen + 3 ADV-dagen
• Flexibele werktijden & vergoeding voor thuiswerken
• Pensioenregeling en reiskostenvergoeding
• Vast contract
• Een levendige, internationale werkomgeving met ruimte om te groeien