Risk Analyst

What We Need Corpay is currently looking to hire a Risk Analyst within our Comdata division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will investigate risk-related cases, identify fraud trends, and support internal teams with fraud-related issues. You will report directly to the Risk Management Supervisor and regularly collaborate with Risk Management, Customer Support, and other internal departments. Please note; Working shifts are Monday, Tuesday, Thursday, Friday and Saturday from 9am - 4:30pm. Having Wednesdays and Sundays off. How We Work As a Risk Analyst, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

Assigned workspace in Brentwood, TN office Working remotely when on shifts Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include: Investigating transaction fraud cases from the monitoring tool queue Responding to customer transaction verifications via email Supporting internal departments with fraud-related issues via phone and email Communicating effectively with coworkers, team leads, and customers Managing group inbox emails within SLA timeframes Maintaining attention to detail to mitigate errors and enhance customer experience

Qualifications & Skills

Minimum of 1+ years in a relevant risk management role or equivalent experience Working knowledge of transaction fraud recognition, remediation, and analysis Strong understanding of loss prevention and fraud pattern identification Excellent organizational, time management, and communication skills Analytical ability to detect suspicious activity and remain composed under pressure Familiarity with bankcard products and commercial credit portfolios Understanding of data storage and manipulation principles Basic proficiency in Outlook and Microsoft Office Ability to sit at a workstation for 8 hours/day using a computer and phone

Benefits & Perks

Overtime and quarterly bonus available. Medical, Dental & Vision benefits available the 1st month after hire Automatic enrolment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes