Revenue Recognition Manager

MISSION STATEMENT: Eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all.

PRIMARY FUNCTION: 

With general guidance from the Director of Grant Management, the Revenue Recognition Manager leads the organization’s billing and revenue recognition function as a member of the accounting team. This role manages billing and related monthly and periodic financial reporting and invoicing for ILC and other departments within the organization, and owns the processes, controls, and timelines that ensure revenue is recognized accurately and on time. In this role, the Revenue Recognition Manager acts as liaison to Vice Presidents and Directors to ensure timely communication of accurate financial and compliance information for accounts receivable and budget planning. This position coordinates the revenue and receivables components of audits and site visits and provides assistance with general accounting/reporting needs. The incumbent in this role advises on labor distribution and other functional expense allocation charts. The Revenue Recognition Manager maintains expert knowledge of government and private billing processes and serves as back-up to the Staff Accountant. This role reports to the Director of Grant Management and implements the YWCA’s Mission, Purpose, and One Imperative.

QUALIFICATIONS:

1. Bachelor’s degree in accounting or another finance-related field is required.
2. Minimum of three years of progressively responsible accounting experience required, including billing, accounts receivable, or revenue recognition. Experience in a non-profit setting preferred.
3. Master’s degree in accounting or related field is preferred. 
4. Knowledge of the principles, procedures, and best practices in accounting, revenue recognition, childcare tuition billing and/or medical provider billing.
5. Knowledge of generally accepted accounting principles.
6. Understanding cost accounting, private and government grant administration, and grant budget development.
7. Understanding of accounts receivable. 
8. Advanced proficiency in MS Excel and accounting software packages, including report building. Proficiency with Blackbaud Financial Edge preferred.
9. Demonstrated ability to manage deadlines, work well under pressure, and in situations that require teamwork.
10. Strong project management and leadership skills.
11. Demonstrated strong oral and written communication skills. Ability to translate financial information to non-financially trained staff.
12. Demonstrated ability to work with people of diverse backgrounds.
13. Acute attention to detail.
14. Ability to calculate figures and amounts such as ratios and percentages. 
15. Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
16. Commitment to excellence, high standards and the mission of the organization. 
17. Ability to develop rapport with people of all levels in the organization. Ability to respond effectively to the most sensitive inquiries or complaints. 

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

DUTIES/RESPONSIBILITIES:

• Manages all billing for ILC including and not limited to DHHS, Tuition reimbursement, CACFP, CAPE along with all reimbursement claims submissions, payment posting, accounts receivable follow-up, and reimbursement management.
• Leads the agency’s revenue cycle as a defined initiative, sets billing calendars and deadlines, establishes standards, and monitors key metrics (e.g., days in accounts receivable, claim denial and collection rates), reporting results and recommending improvements to finance leadership.
• Acts as Liaison between Finance and ILC and specific departments/programs as assigned and supports management needs.
• Cooridnate and support medical billing.
• Oversees verification of all account coding, ensuring appropriateness in relation to assigned grant and contract expenditures, fiscal commitments, and approved budgets.
• Conducts billing for other programmatic services as assigned.
• Serves as the practice expert and go-to person for Dreamery billing processes and procedures, as well as for other program billings. 
• Analyzes billing and claims for accuracy and completeness; submits claims to funding entities and follows up on any issues. Follows up on claims using various systems.
• Maintains contacts with site director and teachers to obtain and analyze attendance and additional child attendance information to document and process billings.
• Responsible for monthly revenue recognition including journal entries, analysis, and ad hoc reports. 
• Prepares and analyzes weekly and monthly revenue, and reimbursement reports along with parent agreement contracts in concert with the practice leadership.
• Performs balance sheet reconciliation for related receivable accounts. 
• Processes cash receipts and ensures appropriate revenue recognition. 
• Ensures the activities of the billing operations are conducted consistently with overall department protocol and follow federal, state, and payer regulations, guidelines, and requirements.
• Reviews for potential improvements, implements, and maintains billing and revenue recognition policies, procedures, and internal controls.
• Works cooperatively with the Director of Grant Management, the Director of Finance, and program staff in the implementation and practical application of accounting and finance recommendations and systems as needed.
• Leads in the verification of all funding for childcare and medical programs and grants.
• Works collaboratively with ILC to identify discrepancies and delinquent accounts. 
• Prepares timely and accurate expenditure reports/invoices for all assigned grant and contract expenditures, providing financial reporting, as necessary. 
• In partnership with the Director of Grant Management, coordinates the revenue and receivables components of the organization’s annual audit of financial statements, federal awards, form 990 preparation, and funder audits/site visits, including work-paper preparation, recommendations, and corrective actions.
• Provides support to accounting personnel through assistance with general accounting and reporting as needed.
• Works as the backup for accounts payable processing.
• Provides training and education to all staff in billing requirements and procedures.
• Complies with applicable local, state, and federal requirements, certifications, and/or regulations.
• Complies with organization policies and procedures.

GENERAL EXPECTATIONS:

• Assists with related special projects as required.
• Complies with Association policy regarding required reporting of child abuse, elder abuse, suicide, and homicide.
• Safeguards confidential information gained because of job.
• As a YWCA employee, projects a positive image of the Association and its programs to the community and the Association.
• Works cooperatively with program participants, YWCA staff, volunteers, contractors, and vendors.
• Participates in local, state, and national professional networks as required.
• Performs other related duties as assigned.

COMPETENCIES:

• Judgement. Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; makes timely decisions.
• Planning/Organizing. Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism. Approaches others with tact; Manages pressure and stress in a positive manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 
• Quality. Demonstrates accuracy and thoroughness; Seeks ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Adaptability. Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to effectively manage change, delays, or unexpected events. 
• Collaboration. Works cross-departmentally to communicate and solve problems; demonstrates ability to easily develop rapport with colleagues interdepartmentally; Committed to excellence and high standards in conduct with all members throughout the organization.

WORKING CONDITIONS AND ESSENTIAL FUNCTIONS:

1. YWCA assigned building
2. Occasional off-site locations; promotional events, networking events, community engagement events, etc.
3. Potential outdoor events 
4. Potential Actions: Sitting, standing, kneeling, bending, some lifting
5. Frequently required to remain stationary
6. Frequently required to move
7. Frequently required to utilize hand and finger dexterity
8. Occasionally required to climb, balance, bend, stoop, kneel or crawl
9. Continually required to communicate and exchange accurate information
10. Occasionally exposed to outside weather conditions 
11. Occasionally exposed to wet and/or humid conditions (non-weather)
12. Occasionally required to smell
13. While performing the duties of this job, the noise level in the work environment is usuallyquiet. 
14. The employee must occasionally lift and /or move more than 20 pounds. 
15. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; 
16. Specialized equipment, machines, or vehicles used: computer, tablet
17. Frequent travel to and from offsite locations and events 
18. Occasional exposure to bloodborne pathogens, airborne pathogens, or infectious materials

TRAINING REQUIREMENTS:

1. Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.
2. Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.
3. New Service Provider Training and Orientation
4. Other appropriate training and in-service which will occur during employment.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer