Revenue Recognition Manager

JOB SUMMARY

The Revenue Recognition Manager is responsible for overseeing and optimizing the organization's revenue-generating activities, including grant reimbursements, contract billing (C2), accounts receivable, revenue recognition, and coordination of contracted medical billing services. This position ensures accurate collection, recording, reconciliation, and reporting of revenue from grants, government contracts, third-party payers, and other funding sources while maintaining compliance with federal, state, and organizational requirements.

The Revenue Recognition Manager serves as a key liaison between program staff, finance, grants management, and external billing vendors to maximize revenue capture, improve cash flow, and strengthen organizational sustainability.

ESSENTIAL FUNCTIONS

1. Revenue Management

• Oversee revenue collection and revenue recognition processes for grants, contracts, third-party payers, and medical billing activities.
• Review grant budgets, expenditures, and contracts to identify revenue opportunities and compliance risks.
• Monitor deferred revenue, earned revenue, and contract compliance requirements.
• Reconcile revenue transactions and ensure accurate recording in the accounting system.
• Support month-end and year-end closing activities related to revenue recognition and reporting.

1. Medical Billing Oversight

• Serve as the primary liaison for contracted medical billing vendors.
• Monitor vendor performance, billing accuracy, claim submission timeliness, collection rates, and reimbursement trends.
• Review revenue cycle metrics, including accounts receivable aging, denial rates, claim rejections, and payer reimbursements.

• Coordinate resolution of billing issues, denied claims, and reimbursement discrepancies.
• Ensure compliance with Medicaid, Medicare, TennCare, payer requirements, and applicable billing regulations.
• Conduct regular vendor performance reviews and recommend operational improvements.

1. Revenue Cycle Management and Financial Analysis

• Develop and maintain processes that maximize revenue capture across all funding sources.
• Monitor accounts receivable and implement collection strategies to improve cash flow and reduce aging balances.
• Prepare monthly revenue forecasts, reconciliations, analyses, and management reports.
• Analyze reimbursement and collection trends and recommend corrective actions.
• Support organizational budget development through revenue projections and historical trend analysis.
• Track and report key performance indicators related to billing, collections, reimbursements, and receivables.
• Identify opportunities for new or expanded C2 billing and other revenue-generating activities.
• Assist with financial audits, monitoring reviews, and regulatory reporting requirements.

1. Housing Division Support

• Partner with Housing leadership to identify grant funding and revenue opportunities supporting housing initiatives.
• Assist in preparing financial information and supporting documentation for housing-related grants 

and contracts.

1. Financial Analysis & Reporting

• Develop forecasts and projections related to grants and revenue-generating activities.
• Assist with audit requests and grant monitoring reviews.
• Recommend process improvements to strengthen financial controls and operational efficiency.

1. Administration and Compliance

• Support the Director of Grants Management in the administration of grant-funded programs.
• Prepares and maintains documentation required to support reimbursement requests, audits, and monitoring activities.
• Establish and maintain internal controls related to revenue recognition, billing, and reimbursement activities.
• Maintain supporting documentation for grant reimbursements, contract billing, and medical billing activities.
• Participate in audits, monitoring visits, and compliance reviews.

1. Grant Research and Funding Support

• Support the research, identification, and evaluation of grant funding opportunities that align with organizational priorities and strategic objectives.

1. Leadership and Collaboration

• Collaborate with program leadership, grants management, finance staff, and external billing vendors to support organizational financial goals.
• Provide training and technical assistance related to revenue management, reimbursement processes, and compliance requirements.
• Recommend process improvements that enhance efficiency, compliance, and revenue performance.

QUALIFICATIONS

Education

• Bachelor's degree in Accounting, Finance, Business Administration, Healthcare Administration, or a related field.
• CPA, CGFM, CRCR, CHFP, or other relevant professional certification preferred.

Experience

• Minimum of five (5) years of progressively responsible experience in revenue management, accounting, healthcare finance, grants management, or revenue cycle operations.
• Experience in nonprofit, behavioral health, healthcare, or government-funded organizations.
• Experience overseeing medical billing operations or managing third-party billing vendors.
• Experience managing grant-funded programs and reimbursement-based funding models.
• Knowledge of Medicaid, Medicare, TennCare, and other third-party payer systems.
• Experience with electronic health record (EHR), billing, and grant management systems.
• Proficiency in Microsoft Excel and financial management software.

Knowledge, Skills, and Abilities

• Strong knowledge of accounting principles, revenue recognition standards, and financial reporting.
• Knowledge of grant administration, compliance requirements, reimbursement methodologies, and reporting standards.
• Understanding of healthcare reimbursement practices and revenue cycle management.
• Strong analytical, organizational, project management, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities, deadlines, and stakeholder relationships effectively.
• Strong attention to detail and commitment to accuracy.
• Ability to build collaborative relationships with internal and external partners.

Key Performance Indicators (KPIs)

• Grant reimbursement collection rate.
• Accounts receivable aging performance.
• Medical claim denial and rejection rates.
• Days in accounts receivable.
• Monthly cash collections.
• Revenue forecast accuracy.
• Revenue recognized compared to budget targets.
• Identification and implementation of new C2 billing opportunities.
• Medical billing vendor performance and collection effectiveness.
• Compliance findings related to billing, reimbursement, and revenue recognition.
• Audit readiness and successful monitoring outcomes.

WORKING CONDITIONS

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions.

SCHEDULE 

WORK LOCATION

DISCLAIMER 

This job description is not intended to be all-inclusive and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.