Procurement Analyst

Essential Job Functions 

• Develop and grow carrier relations by developing and maintaining good working relationships. Work with carriers to resolve unique issues quickly to ensure 100% customer satisfaction. 

• Effectively communicate with internal and external carriers and customers ensuring all customer expectations and carrier KPIs are met. Manage all communication mediums with these carriers and customers: email, phone, EDI, and web transactions. 

• Address carrier questions regarding RFPs while also packaging and maintaining bid packages in order to source the most aggressive pricing possible.   

• Support innovative development to streamline the procurement processes wherever possible within the guidelines of the customer requirements and team goals. 

• Participate in the formal RFP bid feedback calls as well as conduct light negotiations with carriers on an as needed basis 

• Manage escalated service issues with high level personnel from the carrier community.   

• Assist and support Account Management Directors as needed and other Teams by interacting with other departments in cross-functional projects. 

• Support negotiations of carrier rates formally, informally, and on an ongoing basis. 

• Duties, responsibilities, and activities may be assigned or changed from time to time. 

Minimum Qualifications

• Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background. 

• Must be able to interact well with others in a team environment meeting time-sensitive requirement. 

• Experience in carrier facing skills in a fast-paced environment. 

• Must be able to manage competing priorities, multi-task, and continue to meet all deadlines, while remaining flexible with continually changing priorities while providing high quality customer service. 

• Organizational and problem-solving skills with the ability to organize and prioritize workload in order to meet the team and company goals using creativity and good business judgment. 

• Proficient with web-based applications and Microsoft products including advanced Excel skills using VLOOKUP and Pivot Tables. 

Salary: $50,500- $55,000/year base salary + Bonus Eligibility 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. 

Benefits We offer a comprehensive benefits plan including:

• Medical
• Dental 
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays