Payroll Supervisor

About Vensure

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector. We collectively serve over 95,000 businesses and process more than $135B in annual payroll. As a "One Employer Solution," we help thousands of businesses streamline and grow their operations with custom HR, technology, and global BPO strategies. If you are ready to thrive in a dynamic, global, on-site office environment, we want to hear from you.

Position Summary

As a Payroll Supervisor, you will lead, mentor, and oversee a dedicated team of Senior Payroll Specialists, Specialists, Assistants, and Associates within our client payroll function. You will ensure timely, accurate execution of complex payrolls while driving process improvements and serving as a key escalation point.

Key Responsibilities

• Team Leadership: Provide day-to-day operational leadership, manage performance reviews, approve timecards/PTO, and coach team members.

• Operations Oversight: Monitor daily data input and check preparation to guarantee accurate, scheduled payroll completion.

• Process Optimization: Analyze systemic payroll hurdles and implement best practices to improve departmental efficiency.

• Compliance & Escalations: Act as the second-level escalation point for complex payroll issues, ensuring strict adherence to federal, provincial, and local laws.

• Cross-Functional Collaboration: Partner with adjacent departments to resolve year-over-year adjustments, voids, and complex client summaries.

Requirements

Education & Experience

• Tenure: 5–7 years of hands-on payroll processing experience, ideally within a payroll services, PEO, or high-volume BPO industry.

• Jurisdiction: Proven expertise processing and managing multi-Canadian provincial payrolls.

• Language: Professional, bilingual fluency in French and English is mandatory.

• Education: High School Diploma or an equivalent combination of traditional or non-traditional education, training, and experience.

Licenses & Certifications

• Mandatory: Active PCP (Payroll Compliance Professional) or PLP (Payroll Leadership Professional) certification.

• Preferred: Certified Payroll Manager (CPM) designation.

Skills

• Strong organizational agility with the ability to prioritize and switch tasks under tight deadlines.

• Excellent communication and audience-adaptation skills.

• Advanced proficiency in MS Office (specifically Excel and Outlook).

Perks & Benefits

• Health & Wellness: Comprehensive medical, dental, and vision coverage.

• Financial Security: Group RRSP with a competitive company match.

• Work-Life Balance: Generous PTO, paid holidays, parental leave, and statutory sick leave.