Payroll Specialist

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role

As a member of our USA Payroll team you would be a leading partner in all activities related to the timely and accurate processing of USA and Canadian payrolls for Fiserv’s 21000+ employees. This is an opportunity to work with a skilled, collaborative team in a global environment.

What you will do:

• Processing USA bi-weekly and/or semi-monthly as well as Canada Bi-weekly payrolls from start to finish.  To include reviewing hours entered, overtime calculations, retro pay, benefit deductions/contributions, bonus/commission payouts and leave of absence payments, garnishments etc.

• Investigate and resolve payroll inquiries/discrepancies via timely communications and resolutions, typically via our case tracking system

• Evaluate, calculate and process off-cycle payments as needed and submit for approval

• Partner with appropriate business and/or human resource functions as needed to ensure timely and accurate entry of payroll transactions

• Provide functional support of Workday Payroll working directly with internal customers in managing their requests 

• Validate new hire/rehire set up and taxation

• Handle multi-state tax allocation set up, calculations, corrections, overpayment / repayment calculations and W-2 corrections.

• Maintain and update payroll procedures and documentation

• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

What you will need to have:

• 4-year college degree in relevant discipline (accounting, finance, business administration, etc.)

• 3-5 years of an equivalent combination of education, related experience and/or military experience

• 3+ years of high volume full-cycle in-house multi-state payroll processing experience

• Strong knowledge of federal, state, and local tax regulations as well as wage laws for the USA

• Have a strong proficiency of Microsoft Excel required (Vlookup, Pivot Tables, etc)

What would be great to have:

• Workday experience

• CPP certification

• PHR, SPHR, GPHR certification

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

​Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being

• Paid holidays and generous time away policies

• No-cost mental health support through Employee Assistance Programs

• Living Proof program to recognize your peers’ extra effort with points used for rewards

• Eight Employee Resource Groups to foster a collaborative culture

• Unparalleled professional growth with training, development, and internal mobility opportunities

• Retirement planning and discounted shares with the Employee Stock Purchase Plan

• Medical, dental, vision, life, and disability insurance options available day one

• Tuition assistance and reimbursement program

• Paid parental, caregiver, and military leave

Milwaukee Perks:

• Free, secure, covered parking

• Onsite fitness center with lockers and showers

• Easy access to restaurants, shops, and entertainment, including 3rd Street Market Hall

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.