Payroll & Benefits Administrator

The Payroll & Benefits Administrator is responsible for managing and administering Servbank’s payroll and benefit operations. Working closely with both the People (HR) and Finance groups, this person will work to further improve processes and capabilities that directly impact the most important part of the company – our team members. 

About Servbank:

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Duties and Responsibilities 

• Support payroll and benefits administration for a multi-state workforce, ensuring compliance with applicable federal, state, and local regulations.
• Serve as a primary point of contact for employee payroll and benefits questions, providing prompt and professional assistance to team members.
• Coordinate and audit employee deductions, direct deposits, garnishments, and other payroll-related transactions.
• Coordinate tax code setup and maintenance, investigate tax processing discrepancies, and support the timely resolution of tax account issues.
• Provide timely and accurate administration of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment facilitation.
• Assist with benefits including open enrollments, renewals, changes, and terminations for benefits programs including medical, life, dental, disability, and 401k
• Assist with the administration and tracking of leave programs, including FMLA, disability, and other applicable leave benefits.
• Provide Rock Solid Service in partnership with our team members, responding to inquiries and resolving issues in a timely and professional manner.
• Assist with the administration of 401K plans, ensuring compliance with all applicable regulations and laws.
• Other special projects or duties, as assigned.

• 2+ years of experience in payroll, benefits administration, HR operations, or a related function. Experience supporting employee benefits is strongly preferred.
• Experience working with Paylocity preferred but not required.
• Strong knowledge of payroll and benefits regulations and laws.
• Excellent attention to detail and accuracy.
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills. 

Education 

• Associate's degree or equivalent combination of education and experience preferred

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.