Payroll Analyst
Grant Thornton • Makati City, Philippines • Full Time
Posted on Wed, Nov 11, 2026
Key Responsibilities 1. Payroll Data Aggregation and Input Support Aggregate, prepare, and maintain payroll input data (joiners, leavers, amendments) across multiple EMEA jurisdictions, ensuring completeness and accuracy Perform data validation checks and reconcile payroll inputs against cutoff deadlines prior to submission Coordinate with member firm payroll teams and external providers to ensure timely, accurate processing for local and cross-border entities Track and monitor payroll changes across differing member firm requirements 2. Inquiry Handling and Escalation (Tier 1 and Tier 2) Resolve routine (Tier 1) payroll and process inquiries within defined playbooks and service levels Work more complex (Tier 2) inquiries on an asynchronous basis, applying judgment to research and resolve, or to escalate with clear context Escalate items beyond scope, or that indicate a process or automation issue, to the in-country or CoE team promptly Arrange clarifying calls with stakeholders during the EMEA coverage window where written exchange is insufficient 3. Controls, Reconciliation, and Data Integrity Support payroll reconciliations, including benefits, deductions, and statutory payments within the relevant EMEA jurisdictions Adhere to payroll cutoff calendars and control checkpoints; maintain accurate, auditable records Uphold segregation between input preparation and approval, and maintain confidentiality and integrity of employee and payroll data 4. Documentation, Reporting, and Continuous Improvement Contribute to and maintain process documentation and run books (process and transformation design owned by the CoE team) Generate regular payroll and status reports Surface recurring issues, data quality gaps, and improvement opportunities to the CoE & in-country teams Qualifications & Experience Bachelor's degree in human resources, Business Administration, Finance, or a related field 2 to 4 years of experience in payroll, shared services, or multi-country payroll operations Demonstrated ability to handle payroll exceptions and inquiries independently, with sound escalation judgment Exposure to multi-country payroll or a shared-services environment (required, given the EMEA multi-jurisdiction scope) Experience with HR and payroll systems and aggregation tooling; working understanding of upstream (source-to-gross) payroll processes across HR, Finance, and IT inputs Willingness to work in a global support environment (EMEA-focused) Skills & Competencies Strong attention to detail and accuracy when working with data; ability to identify and resolve inconsistencies Working proficiency in Microsoft Excel (formulas, validation, reconciliation) Comfort operating in a structured, controls-driven, process environment against deadlines Strong organizational and time-management skills; ability to prioritize across jurisdictions Clear written communication and effective stakeholder coordination across member firms High level of professionalism, integrity, and confidentiality when handling employee data Work Setup Hybrid working arrangement EMEA coverage shift. Indicative Manila hours of approximately 2:00pm to 11:00pm to cover the Irish working day, with a light overlap into the US morning that can be extended as US scope grows
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