Payroll Administrator
Self-Help Services Corp • Durham, North Carolina • Full Time
Posted on Tue, Jun 16, 2026
Job Description:
WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.We are looking for a Payroll Administrator to join our team in Durham, NC!
WHAT you'll do:
Responsible for the administration and processing of an assigned segment of a multi-state payroll supporting over 1,00 employees in a timely and accurate manner, in compliance with State and Federal regulations and organizational policy and practices.
PAYROLL
· Administer the payroll system and processes, including related time-keeping systems and related reporting.
· Compile, calculate, enter and process payroll data such as new hires, promotions, terminations, pay differentials, retro/manual pays, overtime, employee tax deductions, garnishments, paid time off, and benefit deductions; Review payroll source data and reports for accuracy, completeness, and adherence to DOL regulations and bank policies
· Manage the accurate data flow between the payroll database and automated time and attendance systems.
· Manage year-end payroll processes.
· Maintain employees’ records of accrued leave balances.
· Ensure compliance with all applicable state and federal wage and hour laws.
· Maintain the payroll system, including overseeing the implementation of system upgrades and enhancements, serving as the primary contact with vendor, and coordinating staff training necessary for implementation.
· Research and resolve payroll-related problems, unexpected results or process flaws; recommend solutions or alternate methods to meet requirements.
· Respond to inquiries concerning employees’, payroll deductions, leave accruals, hours, wage garnishments and other related topics; assist with resolution of related problems; troubleshoot errors and assists managers with technical matters.
· Write, maintain and support a variety of reports utilizing appropriate reporting tools. Assist in the development of standard reports for ongoing HR business needs; manage data integrity in systems by running queries and analyzing data on a regular basis.
· Recommend process/ service improvements, innovative solutions, policy changes and/or variations from established policy relative to payroll and other HR initiatives. Actively participate in various HR projects and initiatives, especially those involving the payroll and/ or HRIS.
· Provide time-reporting training to New Hires and Managers a minimum of twice a month.
· Serve as a backup to the other Payroll Administrator.
ADMINISTRATION
· Process and analyze payroll and employee expenses, reconcile general ledger accounts, create on-going month-end, quarterly and year-end organization reports, and perform other rated duties as assigned.
· Prepare responses to notices from government agencies regarding employee tax filings.
· Respond to employment verification requests.
· Maintain knowledge of payroll rules and laws which govern the payroll administration practices.
WHAT you'll need:
MINIMUM QUALIFICATIONS AND REQUIREMENTS
· Bachelor’s degree in related field OR equivalent related experience.
· 3 years’ of relative experience.
· Experience in Workday preferred. Experience with HRIS required.
· PHR and/or CPP certification preferred.
· Able to adjust effectively to work within new work structures, processes, requirements or cultures.
· Ability to analyze data and troubleshoot problems. Proactive approach to problem solving.
· Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
· Finance, Accounting - Knowledge of economic and accounting principles and practices, banking and the analysis and reporting of financial data.
· Proficiency with Microsoft Outlook, Word, and Excel.
· Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
· Preference for working in organizations that place priority on teamwork and collaboration.
· Ability and willingness to work beyond normal work hours, as needed.
Ability to demonstrate Self-Help's Core Values:
o Mission Before Self
o Service With Excellence
o Embracing & Promoting Change
o Results Not Credit
o Diversity as a Strength
o Financial Sustainability for Mission Impact
Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Disclaimer:
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.