Part-Time Accounts Receivable Clerk

MetroLINK is seeking a Part-time Accounts Receivable Clerk to join our award winning, innovative public transportation system. MetroLINK provides fixed route bus and paratransit to several communities in the Illinois Quad Cities, as well as a bi-state passenger ferry service. We are passionate about the service we provide to our community. This position will work approximately 25-28 hours per week. We offer flexibility in scheduling, with hours worked Monday through Friday between 8:00 a.m. and 4:30 p.m. The selected candidate will work a consistent schedule each week, with specific days and hours agreed upon in advance.

Essential Functions:

Invoices for tickets, contracted passenger fares, insurance and other billable transactions. Records payments accurately for customer accounts and other miscellaneous receipts.

Performs monitoring of aged receivables and collections duties for accounts that are past-due. Prepares and sends statements monthly.

Records and reconciles gift shop receipts, assists with gift shop sales analysis and inventory tracking, works with gift shop staff to resolve issues.

Records and reconciles inter-city ticket sales; prepares appropriate documentation and records of transaction as required, coordinates with outside agency for reconciliations.

Submits accurate month-end reports and submits payment requests. This includes statistical data for pre-paid fare distributions, reconciliation of bank deposits, and other reports as requested.

Prepares and files sales and fuel tax returns and submits corresponding payments.

Prepares report for passenger fares; records revenues with appropriate journal entries.

Maintains a variety of database information for tracking energy usage and production, analyzes and reports results as requested.

Assists with management of Channel Cat ticket fares application, including reconciling reports to credit card processing reports and bank statements, recording the Channel Cat passenger fares in the accounting program, facilitating changes and resolving issues with the developer, processing refunds, and other tasks as assigned.

Responds to phone calls, inquiries from customers, co-workers and general public. Assists coworkers with tasks as requested.

Assists with accounting database management and analytics as requested by the MetroLINK CFO.

Provides customer service; responds to requests for information, and attempts to resolve them by researching files and records within the scope of authority; updates, retrieves, and releases information according to procedures; refers matters requiring policy interpretation to supervisor for resolution.

Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.

Prepares correspondence and written materials as directed; prepares and maintains accurate records and documentation of activities.

Qualifications:

Equivalent to an Associate's Degree in Accounting, or a closely related field; and 2 years of accounting experience OR an equivalent combination of education, training and experience as determined by Human Resources.

Knowledge of:

Principles of accounting and bookkeeping.

Access-based ERP systems & Microsoft Office.

Applicable policies, procedures and regulations covering specific areas of assignment.

Specialized hardware and software applications.

Principles of record keeping and records management.

Personal computers utilizing standard and specialized software applications.

Standard office practices and procedures, including filing and the operation of standard office equipment.

Communicating effectively in oral and written forms.

Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in-person and over the telephone.