Operations & Payroll Specialist

Reports To

Chief Financial Officer

Job Overview

The Operations & Payroll Specialist is responsible for performing a variety of accounting, operational, and administrative functions that support the daily activities of the bank. This position processes payroll, manages employee medical billings, assists with fraud monitoring, coordinates legal processing for levies and garnishments, provides backup support for daily cash settlement and processing accounts payable and is responsible for reconciliations. The position requires strong attention to detail, confidentiality, accuracy, and the ability to work effectively across multiple departments while ensuring compliance with bank policies and regulatory requirements.

Responsibilities and Duties

Payroll & Benefits Support:

• Process time & attendance for bi-weekly and semi-monthly payroll in conjunction with third party provider (Paycom)
• Administer employee health and wellness benefits working as a liaison between employees and insurance carriers during open enrollment and during the year as needed
• Process monthly billings from providers; review billings for accuracy and approve for payment in a timely manner; resolve discrepancies with carriers and payroll
• Assist with 401(k), EEO, AAP, and IRS reporting
• Reconcile payroll accounts and assist with payroll and workers compensation audits
• Support HR Director with various projects and human resources initiatives

Accounting Support:

• Perform daily, monthly and quarterly reconciliations as assigned
• Assist with month-end operational tasks as needed
• Back-up for Accounts Payable when Accounting Specialist is out of the office
• Back-up for daily cash account reconciliations and daily cash settlement when Accounting Specialist is out of the office
• Assist with special projects, operational initiatives, and process improvements
• Support Senior Accountant and CFO with miscellaneous administrative tasks as needed

Operations:

• Review and monitor fraud alerts generated through bank systems
• Receive and process levies, garnishments, subpoenas, and other legal orders
• Check Reg CC Holds daily to ensure accuracy
• Assist with quarterly internal audit requests
• Assist with review of Treasury Management Client setups
• Assist with the setup, maintenance, modification, and documentation of Treasury Management services, including ACH origination, wire transfer services, remote deposit capture, positive pay, and online banking, as applicable
• Process maintenance requests, service changes, and account updates in accordance with established procedures.

Qualifications

• High school diploma or equivalent required; College degree preferred
• Experience in payroll processing and/or benefits administration preferred
• Must have a high level of interpersonal skills to handle sensitive and confidential situations and information

Skills

• Ability to communicate clearly and concisely across all organizational levels
• Highly organized, hands-on contributor with acuity in very detailed tasks
• Willingness to learn new tasks and approaches for completing projects
• Demonstrate exceptional analytical skills and ability to create useful and actionable reports from data
• Possess a creative outlook with a problem-solving attitude
• Excellent time management, organizational, and follow-through skills