Lead Cash Application Specialist

Hawkins Parnell & Young has an opportunity for an experienced Lead Cash Applications Specialist. This position is responsible for accurately and efficiently processing incoming client and insurance carrier payments, applying cash receipts to outstanding invoices, and reconciling accounts receivable within the firm's accounting systems. This role plays a critical part in maintaining accurate financial records, supporting timely collections, and ensuring strong working relationships with insurance carrier clients and internal teams.

Key Responsibilities

• Accurately post and apply incoming payments (checks, ACH, wire transfers, credit card payments) to client invoices in Aderant
• Monitor lockbox, EFT, and electronic payment portals for incoming receipts
• Research and resolve unapplied cash, short pays, overpayments, and payment discrepancies in a timely manner
• Reconcile daily cash receipts against bank deposits and general ledger entries
• Communicate with insurance carrier representatives regarding payment application questions, remittance details, and invoice discrepancies.
• Process refunds, write-offs, and adjustments in accordance with firm policy and client billing guidelines
• Maintain organized documentation of remittance advices, payment backup, and correspondence for audit purposes
• Generate and distribute cash application reports, aging reports and unapplied cash reports
• Assist with month end close processes related to cash receipts and accounts receivable
• Support internal and external audits by providing payment documentation as needed
• Identify process improvement opportunities to increase efficiency and accuracy of cash application procedures

Required Qualifications

• 5+ years of experience in cash applications, accounts receivable, or billing, ideally within a law firm, professional services, or insurance environment
• Proficiency with accounting / billing software and Microsoft Excel
• Strong attention to detail and accuracy in high-volume transaction processing
• Excellent organizational and time-management skills
• Strong written and verbal communication skills for interacting with clients, adjustors and internal teams

Preferred Qualifications

• Experience with Aderant
• Prior experience in insurance defense law firm
• Knowledge of general accounting principles and accounts receivable reconciliation

Skills

• Accuracy and attention to detail
• Analytical and problem-solving skills
• Ability to manage high transaction volume under deadlines
• Discretion in handling confidential financial and client information
• Team-oriented with strong interpersonal skills
• Adaptable to multiple client billing requirements

Benefits

• Comprehensive medical, dental and vision coverage
• Life insurance
• Short term and long term disability
• 401K plan with annual 3% contribution, 100% vested from year one
• Profit sharing eligibility
• Employee assistance program
• Paid maternity and paternity leave

Why Hawkins Parnell & Young, LLP?

Hawkins Parnell is a national litigation powerhouse with offices spanning the United States. Our 250-person litigation team defends prominent individuals and small businesses to many of the largest corporations in high-risk litigation and business disputes nationwide.

Over the last half-century, our success has relied on one distinction: OUR PEOPLE. We rely on the uniqueness of each team member to create a culture that drives innovation and exceptional results for our diverse client roster. Through actively embracing different backgrounds and perspectives, we foster an environment that is vibrant, challenging, and rewarding.

Hawkins Parnell & Young is an Equal Employment Opportunity Employer.