Lead Associate- Accounts Receivable

This position will report into the Manager, Accounts Receivable, responsible for customer invoicing, cash collections and cash applications, unapplied cash and other AR activities including month-end activities, customer account reconciliations and delivering against agreed SLA’s and KPI’s; identifying any issues when they occur, working with internal and external stakeholders to provide excellent service to Davies Group internal and external customers. In addition to core AR responsibilities, the Lead Associate/Senior Lead Associate will provide day-to-day guidance and support to team members, monitor workload distribution, review team performance, and act as the first point of escalation for complex customer and process-related issues.