Invoicing & Billing Specialist

Ramudden Services, a division of Ramudden Global North America, is a leading provider of temporary traffic management solutions, supporting infrastructure projects, road construction, municipal maintenance, and special events across Ontario. We deliver end-to-end traffic control services, including traffic management planning, work zone setup, maintenance, and 24/7 operational support.

Our experienced teams are committed to maintaining safe and efficient traffic flow while protecting workers, motorists, and the public. By combining industry expertise, regulatory compliance, and a strong safety-first culture, Ramudden Services provides reliable, cost-effective traffic management solutions that help keep projects moving safely and efficiently.

We are seeking a detail-oriented and highly organized Invoicing & Billing Specialist to join our Finance team. Reporting to the Invoicing Supervisor, this role is responsible for ensuring the accurate and timely processing of customer invoices, supporting accounts receivable activities, and providing accounting and administrative support. The Invoicing & Billing Specialist reviews operational documentation to verify billing accuracy, prepares and issues customer invoices, reconciles financial and project-related information, supports collections efforts, and maintains accurate financial records and supporting documentation. Working closely with Operations and internal stakeholders, this role contributes to billing accuracy, effective cash flow management, and the overall efficiency and integrity of the Finance function.

RESPONSIBILITIES

Billing & Invoicing

• Review operational documentation to ensure billing information is complete, accurate, and supported by the appropriate backup documentation.
• Prepare and issue customer invoices accurately and in a timely manner.
• Reconcile project accounting records with customer accounts to ensure billing accuracy and alignment.
• Investigate and resolve billing discrepancies in collaboration with operational teams and customers.
• Maintain accurate records of invoicing activities and supporting documentation.

Accounts Receivable Support

• Assist with accounts receivable collections, including follow-up on outstanding invoices and customer inquiries.
• Support the monitoring of aged receivables and escalate issues as required.
• Assist in resolving customer account discrepancies and payment-related concerns.

Accounting & Administrative Support

• Enter and process accounts data with a high degree of accuracy and attention to detail.
• Perform monthly bank reconciliations to support financial accuracy.
• Reconcile corporate credit card transactions and investigate discrepancies.
• Maintain organized and up-to-date filing systems for accounting documentation.
• Perform general accounting data entry and administrative support tasks.
• Generate reports and provide information requested by management.
• Provide backup support to other accounting team members as required.
• Support special projects and perform other duties as assigned.

QUALIFICATIONS

• Postsecondary education in Accounting, Finance, Business Administration, or a related discipline, or an equivalent combination of education and experience.
• Minimum 1-3 years of experience in invoicing, billing, accounts receivable, accounting administration, or a related role.
• Experience working in a fast-paced environment with competing priorities and deadlines.
• Experience in construction, traffic control, transportation, or project-based billing environments is considered an asset.
• Experience with working on ERP systems and construction management software (in particular Sage 300, D365 and Assignar )
• Proficiency in Microsoft Office, particularly Excel.

Skills & Competencies

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Professional, persistent, and customer-focused approach.
• Ability to identify, investigate, and resolve discrepancies.
• Strong problem-solving and analytical skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Customer-centric approach when dealing with internal and external stakeholders.
• Team-oriented with a willingness to support colleagues and contribute wherever needed.
• Experience dealing with traffic control operational paperwork is considered a strong asset.

WHAT WE OFFER

• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and career growth
• Corporate discounted gym membership through GoodLife Fitness
• Access to Perkopolis employee discounts on travel, entertainment, retail purchases, and more
• Supportive and collaborative work environment
• An opportunity to contribute to a growing organization committed to safety and operational excellence

At Ramudden Services, we are proud to be an equal opportunity employer and are committed to fostering an inclusive organizational culture where everyone can thrive. We celebrate diversity and are dedicated to creating an environment in which all team members feel respected, supported, and empowered to succeed. We welcome applicants of all backgrounds, identities, and experiences, and provide equal access to opportunities for growth, wellness, and professional development. We are committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner, in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation.

We believe that a diverse, inclusive, and accessible workforce strengthens our culture, drives innovation, and helps us better serve the communities in which we operate. Your unique perspective matters here, together, we create a safer, stronger, and more collaborative workplace.

As part of our commitment to a fair and efficient recruitment process, Artificial intelligence (AI) may be used during the recruitment process to support candidate screening and assessment. All final hiring decisions are made by our hiring team.