Compliance and Operational Risk Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for executing second line of defense compliance and operational risk oversight for a Front Line Unit, Control Function, and/or Third Parties. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively “the Policies”), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.

Responsibilities:

• Assesses risks and effectiveness of Front Line Unit (FLU) processes and controls to ensure compliance with applicable laws, rules, and regulations, while responding to regulatory inquiries, other audits, and examinations
• Engages in activities to provide independent compliance and operational risk oversight of FLU or Control Function (CF) performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
• Identifies and escalates problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
• Manages inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities
• Assists in the development of independent risk management reporting for respective area(s) of coverage as input into country/regional governance and management routines
• Analyzes and interprets applicable laws, rules, and regulations to provide clear and practical advice to stakeholders, and identify and manage risks
• Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends, while monitoring the regulatory environment to identify regulatory changes applicable to area(s) of coverage
• Provide second-line oversight, support regulatory examinations, and challenge regulatory remediation activities
• Represent GCOR/ECOR in governance forums and influence strategic decisions across Global Risk Management and Legal Public Policy

This role is the primary second-line Compliance and Operational Risk officer responsible for oversight of both the Global Risk Management (GRM) and Legal and Public Policy (LPP) Laws, Rules, and Regulations (LRR) as well as the LPP Third Party requirements. Provides strategic risk coverage for the GRM/LPP ensuring regulatory requirements are appropriately interpreted, governed, integrated, and executed. Acts as the primary risk advisor for  international resiliency programs and emerging regulatory requirements.

Required Qualifications:

• Minimum of seven years of relevant experience in GCOR and/or Third Party Management
• May require regulatory examination/registration or certification, depending on jurisdiction and role​​​
• Confident analytical and organizational skills with a focus on attention to detail and accuracy
• Demonstrated ability to identify, assess, and track regulatory change and translate requirements into actionable guidance for the first line
• Ability to manage multiple priorities in a time sensitive environment
• Ability to collaborate effectively across multiple teams
• Intellectual curiosity and learning agility
• Excellent written and verbal communication skills, with the ability to clearly articulate complex regulatory and risk concepts
• Ability to prepare high quality materials for senior management and regulatory audiences
• Strong interpersonal skills with the ability to build trusted relationships across first and second lines
• Sound professional judgment, integrity, and the confidence to provide constructive challenge

Desired Qualifications:

• Bachelor’s Degree in a related field
• Experience in financial services and/or a similarly regulated sector
• Experience interpreting and applying region and country specific laws, rules, and regulatory guidance across multiple EMEA jurisdictions
• Experience with GCOR programs, technology and tools

Skills:

• Advisory
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Reporting
• Risk Management
• Critical Thinking
• Influence
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Policies, Procedures, and Guidelines Management
• Business Process Analysis
• Decision Making
• Negotiation
• Process Management
• Written Communications

Shift:

Hours Per Week: 

Pay Transparency details