Cash Application Specialist

Darigold is seeking a motivated and dedicated Cash Application Specialist with a passion for accuracy and customer service to join our team. This role is pivotal in managing cash postings and maintaining accurate records for both the Consumer and Ingredients Divisions. The Cash Application Specialist will also be responsible for updating customer information and collaborating with both internal and external stakeholders to address and resolve account issues. Additionally, this role will provide backup support across various functions as needed. This is a full-time hourly position.

Darigold is the fifth largest dairy cooperative in the United States based on milk volume, and one of the largest privately held organizations headquartered in the state of Washington. Since 1918, our producers have taken pride in producing dairy products with unsurpassed quality. Today we are one of the nation's largest agricultural cooperatives, producing over 8.5 billion pounds of milk every year. Through innovative technology and our efficient, flexible production capabilities, we deliver value-added products and customer-driven solutions. Darigold is now known throughout the world for bringing fresh, wholesome dairy products and ingredients from the Northwest to people all around the globe.

What You Will Do:

• Post all deposits daily
• Resolve unapplied cash transactions consistently
• Ownership of the collection efforts on assigned accounts in compliance with company policies
• Review and process manual customer credit and debit memo adjustments
• Prepare and distribute weekly and monthly reports to sales and customers
• Secure documentation for audit requests
• Collaborate with external and internal customers to resolve issues, ensuring a high level of integrity and teamwork
• Build and maintain strong relationships with customers, ensuring top-notch customer service while protecting Darigold's assets
• Communicate effectively with customers, understanding actionable items and meeting deadlines
• Demonstrate effective listening skills, gather relevant facts, and communicate proposed actions
• Contribute to problem-solving efforts, sharing responsibility for results, and upholding a high standard of integrity within the team and company

What You Will Bring:

• Associate’s degree in business or a related field is required
• Experience in the food industry or manufacturing is preferred
• Knowledge of Oracle is a plus
• Minimum of 2 years of experience in cash applications
• Ability to adapt to various departmental tasks with flexibility
• Strong oral and written communication skills
• Background in accounting or accounts reconciliation is preferred
• Ability to prioritize tasks and work independently with minimal supervision
• Excellent organizational skills
• Proficiency in Microsoft Excel, Word and Outlook

Benefits of Working at Darigold:

We understand that as an employee, benefits that support you and your family in and out of work are important. We’re proud to offer eligible positions a competitive total rewards package that includes:

• 401k with competitive employer matching
• Comprehensive medical, dental & vision benefits
• Employer paid life & disability coverage
• Paid time off and paid holidays
• 8 weeks paid parental leave
• Education assistance
• Employee assistance program
• Flexible hybrid working arrangement where it applies (up to 1 day/week after initial 90 days and approval by hiring manager and HR)
• Compensation range: $25.72/hour - $38.59/hour (individual wage based on previous experience, knowledge and skills)

Our Commitment to Diversity:

Achieving our vision to Lead Dairy Forward requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day. We are proud to be an Equal Opportunity Employer and Affirmative Action Employer. We welcome all qualified applicants without regard to race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information or any other characteristic protected by federal, state, or local law. As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify - please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.