Billing Specialist

eliminating racism 
empowering women 
YWCA Lancaster
YWCA Lancaster is looking for full-time Billing Specialist, who is an integral part of our team.

What your day looks like:

• Prepare weekly childcare invoices and process weekly tuition payments for multiple locations; review schedule changes and sign-in form to ensure accurate billing.
• Check for declined tuition payments and add any fees and check for expired credit cards and contact parent.
• Handle posting and returns of parent deposits
• Answer billing questions from parents/guardians
• Manage ELRC/Pelican system: updating co-pays; reporting delinquent payments: submitting monthly attendance numbers; adding holidays and other closures.
• Review and execute Pelican/ELRC/YWCA child enrollment/ information changes by mail/email (CC Directors and Finance Manager
• Communicate with Early Learning Resource Center (ELRC).
• Work with the Program Director in organizing and managing registration nights for childcare annual enrollments.
• Enter registration schedule and tuition based on timeline.
• Work with Resident Director to set up new resident accounts and update current resident billing information within ProCare.
• Prepare resident invoices for monthly rent.
• Prepare delinquent rent notices and process late payment fees. Communicate delinquencies with Resident Director.
• Coordinate with finance for approval of YWCA/EITC scholarships
• Assist the Finance department with the annual audit.
• Perform other duties as assigned

Who you are: 

• High School Diploma; Additional coursework in accounting, business, or related field a plus
• 1-3 years of billing, accounts receivable, or accounting support experience in an office setting
• Knowledge of basic accounting principles and audit support.
• Familiarity with Procare platform and Early Learning Resource Centers (ELRC) a plus
• Clear, professional communication skills—comfortable answering parent billing questions by phone and email and documenting outcomes
• Discretion and professionalism handling confidential financial and family information
• Proficiency with Microsoft Excel (sorting/filtering, basic formulas, pivot tables a plus) 
• Desire and ability to embody the YWCA’s mission of eliminating racism and empowering women. 

• Participate in at least one mission related activity a year. 
• Perform other duties as assigned

Who we are: 

YWCA Lancaster is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Everything we do is based on the belief that all women and families have the right to be safe and choose the direction of their lives. Since 1889, we have served children and adults in the community through a variety of programs. Current offerings include the Racial Equity Institute, Dorothy Height Book Club and Lunch & Learns on current topics; Kepler Hall residence, home to fifty women, men and children; Child Enrichment Center providing child enrichment for ages six weeks to five years and before/after school care in a number of settings; Sexual Assault Prevention and Counseling Center with a 24 hour hotline and no-cost professional counseling for survivors of sexual assault and their loved ones. Our programs address the fact that far too many individuals experience violence, and lack economic security, and these issues disproportionately impact women and people of color. If we want to empower all women, we must also tackle racism.When all women and families can reach their full potential, our communities thrive.

Benefits:

• Medical, Dental, Vision after 30 days of employment 
• Retirement plan with employee match 
• Employee Assistance Program (EAP) 
• 403b plan 
• Aflac Supplemental Insurance plans available 
• Life Insurance 
• Long/Short Term Disability 
• Paid Time Off (PTO) 
  • 15 days (1^st year), paid holidays, 1 floating holiday 
• Training and Development Opportunities 
• Participation in YWCA activities and seminars 
• Childcare at a discounted rate
  • First child-no cost childcare in our four-star rated program 
• Parental leave
• 20% tuition discount at Widener University (including graduate and continuing studies-bachelor’s completion) 

We are always looking for talented individuals to join our team. As a progressive company with strong core values, we offer a professional working environment and a competitive benefits package as well as the opportunity for personal and professional growth.

Equal Opportunity Employer

YWCA is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.