Contract Billing Specialist

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. 

Our Finance department values precision, integrity, and teamwork. We are looking for an individual who is detail-oriented, analytical, and has a strong understanding of accounting principles. Our team works closely with government, hospitals, and retail accounts handling a wide range of financial activities from managing financial transactions, compliance, to overseeing billing and payments, and handling the day-to-day financial operations.

Job Summary: The Contract Billing Specialist will oversee the invoice process for various types of customer contacts, ensuring accuracy and timeliness. Responsibilities include processing a high volume of invoices, interpreting purchase orders, and providing customer service. Additional tasks include creating invoices in Oracle, monitoring contract billing, updating internal documents, and collecting payments on past due invoices. Establishing positive relationships across departments and with customers is also essential.

Reporting Relationship: Manager, Revenue Accounting

Shift: General business hours are Monday through Friday 8 am to 5 pm CST. This hybrid role requires four on-campus days per week, with Fridays designated as the remote‑eligible day after the training period. Generally, all positions may be fully performed on-campus in Mission, KS. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Process standard billing independently, ensuring accuracy, completeness, and timely submission
• Review billing data and supporting information for accuracy before finalizing invoices
• Manage routine billing tasks with minimal oversight, following established procedures
• Make decisions on standard billing matters and consult with the manager when issues fall outside normal guidelines
• Identify and resolve routine billing issues independently using established processes
• Partner with cross‑functional teams to gather information and resolve billing discrepancies
• Respond to routine client billing inquiries in a professional and timely manner
• Recommend improvements to billing processes to enhance efficiency and turnaround time
• Troubleshoot routine Oracle billing issues and escalate more complex system problems when needed
• Monitor central billing inboxes, addressing emails and routing items appropriately
• Support year‑end audit activities by preparing billing documentation and responding to requests
• Perform other duties as assigned

Required Qualifications:

• Bachelor's Degree in Finance or Accounting preferred
• 3-5+ years’ experience in revenue accounting
• Ability to function in accordance with established procedures and Generally Accepted Accounting Principles (GAAP)
• Experience with Microsoft office products (Excel, Word, and Outlook)
• Demonstrated knowledge of accounting principles and concepts
• Ability to build and maintain positive working relationships with internal teams and external customers
• Strong attention to detail with consistent accuracy in all billing‑related deliverables
• Excellent organizational, communication, and interpersonal skills to manage tasks and collaborate effectively
• Highly collaborative, flexible, and adaptable when working with customers and cross‑functional teams

Preferred Qualifications:

• Experience with Siebel
• Experience with Oracle

Remote Work Requirements:

• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on) 

Benefits:

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being. 

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs 
• Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Employment Conditions: 

This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.

Working Conditions: 

Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential. 

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, we will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.