Billing Specialist

The Staff Pad is proud to partner with a well -known and leading provider of property technology solutions in Houston, TX and we are looking for an experienced Billing Specialist and play a key role in supporting the financial operations of the organization. This role is responsible for executing established processes and procedures while utilizing sound judgment to address routine challenges.<\/span><\/span>
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In this position, you'll help ensure our customers receive accurate and timely invoices while contributing to the overall success of the business through analytical support & administrative functions, including data entry, reporting and basic analysis with a focus on accuracy and attention to detail<\/span><\/span>
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This role offers the opportunity to work cross -functionally with multiple departments, develop expertise in billing operations, and make a direct impact on customer satisfaction and company performance.<\/span><\/span>
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The ideal candidate is detail -oriented, proactive, and enjoys working in a fast -paced environment where accuracy and collaboration are valued.<\/span><\/span>
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What You’ll Do<\/span><\/span>
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• Ensure contract invoicing is completed accurately and on time for the portfolio under your responsibility, including but not limited to:<\/span><\/span>
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  • Set up billing upon receipt of a contract<\/span><\/span>
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  • Create contract invoices in accordance with contract requirements<\/span><\/span>
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  • Review and process contract invoices in the designated ERP system<\/span><\/span>
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  • Deliver invoices to clients via email, portal upload, or mail<\/span><\/span>
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  • Process credit memos and/or credit and rebill transactions as required<\/span><\/span>
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  • Collaborate effectively with Operations, FP&A, and Collections teams to answer revenue -related questions and proactively resolve billing issues and exceptions that may impact invoice accuracy and timeliness<\/span><\/span>
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  • Assist with audit requests and provide supporting documentation as needed<\/span><\/span>
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  • Research escalated items and work on accurate resolutions<\/span><\/span>
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  • Support ad hoc projects and special assignments as needed<\/span><\/span>
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    What We Are Looking For<\/span><\/span>
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    • Minimum of 3 years of experience in a Billing or Accounting related position with strong background in Accounts Receivable/Collections<\/span><\/span>
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    • Experience delivering invoices through customer web portals<\/span><\/span>
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    • Experience working with large ERP systems, preferably Microsoft Navision or Business Central<\/span><\/span>
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    • Proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel<\/span><\/span>
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    • Exceptional attention to detail and commitment to accuracy<\/span><\/span>
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    • Strong verbal and written communication skills with the ability to interact professionally with customers and colleagues<\/span><\/span>
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    • Excellent interpersonal, organizational, and time -management skills<\/span><\/span>
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    • Professional, reliable, accountable and with exceptional integrity and punctuality<\/span><\/span>
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    • Thrives in a collaborative team environment and willingly supports colleagues when needed<\/span><\/span>
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    • Ability to manage multiple priorities in a fast -paced environment while meeting deadlines<\/span><\/span>
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    • Strong sense of urgency and commitment to resolving internal and external escalations, including complex or high -profile situations, accurately and efficiently<\/span><\/span>
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      What You Can Expect<\/span><\/span>
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      • Competitive compensation package<\/span><\/span>
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      • Comprehensive health and wellness benefits, including Medical, Dental, Vision, Disability, and Life Insurance coverage<\/span><\/span>
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      • 401(k) retirement savings plan<\/span><\/span>
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      • PTO including 9 company -paid holidays<\/span><\/span>
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      • Fully stocked breakroom with a variety of snacks and beverages<\/span><\/span>
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      • Discounted fitness memberships through our health provider<\/span><\/span>
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      • A supportive, team -oriented culture where your contributions are valued and your professional growth is encouraged<\/span><\/span>
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        If you're passionate about accuracy, customer service, and continuous improvement, we'd love to hear from you. Apply today and become part of a team where your contributions are valued, your growth is supported, and your work makes a meaningful impact.<\/span><\/span>
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