Billing Specialist

**$500 Sign on Bonus!**

ABOUT US:

Midwest Direct was founded in 1982 as a provider of mail presorting operations. Helping companies in a variety of industries with their personalization and direct mail service, our technology has advanced to the point where just one of our machines can sort up to 50,000 pieces per hour!

Midwest Direct helps our clients efficiently create and deliver their print, mail and digital messages with the best audience data for targeted and accurate deliverability.  When you add in our additional delivery channels, such as email, Informed Delivery, and online advertising, we average over two million messages a day delivered to mailboxes, inboxes and online.

We are looking for a hardworking, organized individual to join our busy team as a Billing Specialist. The ideal candidate for this position will have working knowledge of processing company/customer financials. Midwest is looking for an individual who is interested in joining an energetic team and who is willing to work collaboratively.

The Billing Specialist will manage the end-to-end billing process for postal services, charges and replenishment for first class, standard mail and small package (flats) mailings, ensuring accurate invoicing and compliant financial recordkeeping in support of revenue operations.

Job duties include:
-Invoicing & Billing: Record daily production outputs, applying correct rates, rebates, discounts, and billing rules; analyze customer volume variances (pick-up tickets); generate and issue invoices for postage and services, covering three geographic facilities

-Replenishment Processing: Download, analyze and record postal usage, incentives, and rebates in accordance with electronic payment system (EPS)

-Accounts Receivable: Distribute invoices, customer postage balance detail reports and other communications; assist others in the collection and follow up of outstanding balances & overdue accounts

-Customer Service: Respond to customer billing inquiries, resolve billing disputes, provide customized reporting as needed

-Recordkeeping: Maintain accurate, organized financial records across multiple platforms and ensure compliance with proper billing standards and replenishment activities

-Reporting: Prepare detailed usage and charge documentation for first class, standard mail, small package (flats) mailings and daily postal payments

-System Maintenance: Update billing systems with new customer data, payment history, and service changes; ensure data integrity across multiple platforms

-Compliance: Adhere to USPS and internal financial policies, including data privacy and security requirements

Schedule:

- Monday through Friday 

 Compensation:

-$45,000 - $60,000 based on experience 

BENEFITS TO JOINING MIDWEST:

- Paid vacation and holidays

- Medical, Dental, Vision, & Life Insurance

- 401k plans

- Employee referral bonuses

- Public transportation benefits

Qualifications
Education: High school diploma or GED required; associate or bachelor’s degree in accounting, finance, or related field preferred

Experience:

1–3 years in billing, accounts receivable, or finance operations; experience in manufacturing, postal, logistics, or customer service industries preferred

Skills:
Proficiency with billing software and Microsoft Office Suite (Excel: Pivot Tables)
Strong attention to detail and accuracy
Comfortable working with intricate financial data and performing analytical functions
Excellent communications and customer service skills (internal & external)
Ability to work independently and meet critical deadlines
Possess a relentless curiosity of production & operations

MUST be able to pass criminal background check and drug test!

Midwest Direct is proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.