Accounts Receivable Supervisor

The Accounts Receivable Supervisor will direct and oversee all Accounts Receivable operations across nine (9) K-Solv Group operating entities. This role supervises a team of 2-4 AR specialists and is accountable for maintaining consistent, accurate billing and collection practices across the entire corporate portfolio. The Supervisor will manage credit approvals, ensure timely cash application, support monthly financial close deadlines, and drive process improvements and standardization across multiple business units. This is a strategic, hands-on leadership role requiring strong financial acumen, team management skills, and the ability to navigate complex multi-entity AR operations.

KEY RESPONSIBILITIES & DUTIES

Team Leadership & Development

• Supervise, coach, and evaluate a team of 2-4 AR specialists; conduct hiring, onboarding, training, and performance reviews
• Provide clear direction and establish performance metrics aligned with company goals
• Create development plans and foster a culture of continuous improvement and accountability
• Conduct regular one-on-ones and provide constructive feedback

Multi-Entity AR Oversight

• Manage AR operations across all 9 K-Solv Group operating entities with consistent billing, collection, and cash application practices.
• Hands on ownership of Collections, Cash application, and Credit Management for selected K-Solv Group companies.
• Ensure all entities comply with corporate AR policies, procedures, and accounting standards
• Coordinate AR activities across business units to meet consolidated financial reporting deadlines and monthly close calendars
• Monitor and report on AR performance metrics (DSO, aging analysis, collection rates) by entity and consolidated basis

Billing, Collections & Cash Application

• Oversee accurate and timely invoicing, payment processing, and cash application across all operating companies
• Review aging reports, identify key outstanding balances, and develop collection strategies for past-due accounts
• Monitor credit terms and customer credit limits; coordinate credit approvals with thirdparty insurance providers
• Direct collection efforts through multiple communication channels; escalate high-value or complex disputes as needed
• Maintain proper documentation of all collections activities, credit memos, refunds, and write-offs

Customer & Stakeholder Management

• Serve as primary contact for resolving complex AR disputes and customer inquiries across all entities
• Collaborate with Sales, Operations, and Customer Service teams to resolve billing discrepancies and payment issues
• Maintain strong customer relationships while ensuring compliance with payment terms and company policies
• Provide regular AR status updates and forecasting to leadership and senior management

Financial Reporting & Compliance

• Support monthly and year-end financial close processes; ensure AR accounts are accurately recorded and reconciled
• Prepare and present AR analytics, DSO metrics, and aging summaries to management and stakeholders
• Support internal and external audits; provide necessary documentation and respond to audit inquiries
• Ensure compliance with GAAP, company policies, and SOX requirements (if applicable)

Process Improvement & System Management

• Identify inefficiencies and opportunities to streamline AR processes across all business units
• Lead standardization initiatives to create consistent practices across the 9 operating entities
• Manage and optimize ERP system usage (Chempax, Business Central) to improve reporting and efficiency
• Maintain accurate AR records and documentation in compliance with company and legal requirements
• Recommend and implement system enhancements and workflow improvements

Operational Duties

• Serve as hands-on backup for AR functions including collections, invoicing, and cash application
• Perform special projects and ad-hoc analyses as assigned by the Accounting Manager or leadership
• Willingly work extended hours to meet monthly close deadlines and peak operational periods

REQUIRED QUALIFICATIONS

Education

• High School Diploma or GED (minimum); Bachelor's degree in Accounting, Finance, or related field preferred.

Experience

• Minimum 5+ years in high-volume Accounts Receivable operations
• Minimum 2+ years in a supervisory or lead role managing AR teams or functions
• Experience managing multi-entity or multi-location AR operations is strongly preferred
• Demonstrated experience with monthly financial close processes and AR reconciliations

Technical Skills

• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis, financial modeling)
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook)
• Hands-on experience with ERP systems; experience with Chempax and/or Business Central is a plus
• Ability to learn and adapt to new accounting software and systems

Other Requirements

• Willingness to work extended hours to meet financial close and operational deadlines
• Availability to occasionally travel to other K-Solv Group locations if needed

KNOWLEDGE, SKILLS & ABILITIES

Leadership & Communication

• Proven ability to lead, motivate, and develop a diverse team in a fast-paced, deadlinedriven environment
• Strong verbal and written communication skills; ability to present financial data clearly to multiple audiences
• Excellent interpersonal skills and ability to build collaborative relationships across departments
• Strong negotiation and conflict resolution skills

Financial & Accounting Knowledge

• Expert knowledge of AR best practices including billing, collections, cash application, and credit management
• Strong understanding of GAAP and AR accounting principles
• Ability to analyze financial data, create meaningful reports, and provide actionable insights
• Knowledge of credit management, credit insurance, and dispute resolution processes

Organizational & Analytical Skills

• Exceptional attention to detail with strong accuracy in financial data and documentation
• Outstanding organizational and time management skills; ability to juggle multiple priorities and meet deadlines
• Strong analytical skills; ability to identify trends, root causes, and process improvement opportunities
• Ability to exercise sound judgment and maintain strict confidentiality

Professional Attributes

• Demonstrated integrity and professional ethics
• Strong problem-solving ability and resourcefulness
• Proactive and self-motivated; ability to work independently and as part of a team
• Ability to comprehend, follow, and communicate oral and written instructions
• Commitment to compliance with all company policies, procedures, and legal requirements

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Environment: Office-based in Houston, TX; primarily sedentary but requires ability to stand, walk, and move about office
• Physical Demands: Must be able to lift and carry up to 10 lbs.; use hands and fingers for typing; stand, walk, reach, bend, and maintain balance
• Travel: Minimal travel; occasional visits to K-Solv Group operating locations may be required