Accounts Receivable Supervisor

Join  us at Accor,  where  life pulses  with  passion! ​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality   is  a  work  of  heart , ​ Join  us and  become  a  Heartist ®. Job Purpose The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management.    DUTIES AND RESPONSIBILITIES                          Issue and process customer invoices accurately and on time   Record and post incoming payments to customer accounts   Monitor outstanding balances and ensure timely collections   Follow up on overdue accounts through calls and emails   Maintain accurate and up-to-date customer account records   Reconcile customer accounts and resolve billing discrepancies   Prepare accounts receivable aging reports   Support cash flow management by tracking receivables   Coordinate with sales and customer service teams regarding billing issues   Ensure compliance with company credit and billing policies   Investigate and resolve payment discrepancies and disputes   Assist in month-end closing and financial reporting processes   Maintain proper documentation for all transactions and invoices   Process credit notes, refunds, and adjustments when required   Communicate with clients to ensure clarity of billing and payment terms   Support audits by providing necessary receivables documentation   Maintain confidentiality and accuracy in financial records   Bachelor’s degree in Accounting, Finance, Business Administration, or related field   Diploma in Accounting or Bookkeeping is an advantage   1–3+ years of experience in accounts receivable, accounting, or finance roles   Strong understanding of basic accounting principles and receivables processes   Familiarity with invoicing, billing cycles, and credit terms   Experience using accounting systems such as SAP, Oracle NetSuite, or similar systems   Proficiency in Microsoft Excel for reporting and reconciliation   Candidates currently based in UAE Preferred. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS