Accounts Receivable Specialist

ACCOUNTS RECEIVABLE SPECIALIST

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·         Prepare monthly client invoices.

·         Review outstanding client invoices and initiate appropriate collection action including telephone calls and correspondence on delinquent accounts.

·         Request claims processing where necessary when information is provided by clients.

·         Update demographic and payer related information obtained from the patient or client.

·         Ensure all client charges, treatments, and codes are posted correctly.

·         Research disputed delinquent account balances, correct any errors including misapplied payments, direct deposit, and overpayment from insurance errors.

·         Support management on special projects.

·         Answer patient phone calls regarding statements/billing.

·         Prepare refund requests for management approval.

·         Provide excellence in customer service with ability to interact with and instruct colleagues from beginner to advance levels.

·         Adhere to strict attendance guidelines.

·         Comply with all HIPPA guidelines.

·         Comply with all company health and safety guidelines.

·         Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Working knowledge of medical, accounts receivable, collections, rejects, denials, appeals and research billing guidelines and policies.
• Working knowledge of Microsoft Office applications.
• Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations and comparisons and review of claims for correct payment.
• Prioritization and multi-tasking skills required.

PREFERRED QUALIFICATIONS:

·         Two years’ experience in accounts receivable.

·         Previous customer service experience.

EDUCATION:

·         Bachelor’s degree.

PHYSICAL REQUIREMENTS

·         Ability to lift to 50lbs.

·         Frequently required to stand and/or sit for long periods of time.

ENVIRONMENT:

·         General office setting.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.