Accounts Receivable Specialist

JOIN OUR TEAM! Hanes Supply, Inc. is a well-established full -line industrial manufacturer of slings and contractor supplier specializing in lifting solutions. Hanes Supply offers a comprehensive and diverse product line to its customers including: rigging, fall protection, power tools, fasteners, hand tools, construction and safety equipment. Headquartered in Buffalo, NY, Hanes Supply has six other branches in the United States.

Position Summary:

Take the lead on day-to-day accounts receivable operations within the Accounting and Finance team, from invoice submission and customer account maintenance through the hands-on reconciliation work that keeps large, complex accounts accurate. Prepare the general ledger entries and reconciliations that support month-end close, partner closely with the Credit & Collections Analyst on account history and documentation and guide the wider accounts receivable team while driving automation and process improvement.

Essential Duties and Responsibilities:

• Manage customer invoice submission across procurement portals (e.g., SAP Ariba, Coupa, Taulia, Transcepta, Oracle iSupplier, GEP SMART, Jaggaer), maintaining accurate credentials and portal records.
• Maintain accounts receivable customer records in the ERP system and respond to customer inquiries regarding invoices, payments, and balances.
• Partner with Inside Sales to research and resolve payment, freight, and pricing discrepancies on customer accounts.
• Take a hands-on, detailed approach to reconciling large and complex customer accounts, including those with automated payment channels, investigating root causes and resolving exceptions that standard matching can't catch.
• Prepare and post general ledger entries related to accounts receivable transactions, adjustments, and reclassifications.
• Perform account reconciliations for assigned customer, bank, and clearing accounts, and support month-end close activities, including intercompany and other recurring entries.
• Support the Credit & Collections Analyst by providing account history, reconciliation detail, and documentation needed for credit reviews and collection efforts.
• Serve as the team's go-to resource: train and onboard new accounts receivable staff, review their work for accuracy, and coordinate daily workflow and priorities in the Accounting Manager/Controller's absence.
• Champion and help lead automation and process improvement initiatives within accounts receivable.
• Serve as backup for cash application functions as needed.
• Maintain clear, current documentation of accounts receivable processes and portal procedures.

Knowledge, Skills and Abilities:

• Working knowledge of accounts receivable, general ledger, and accounting principles.
• Strong customer service orientation, with the ability to professionally manage difficult account situations.
• Sharp analytical and problem-solving skills, particularly on complex, high-volume accounts.
• Strong planning, organizing, and time-management skills, with the ability to manage competing priorities and adapt to change in a fast-paced environment.
• Demonstrated ability to lead, train, and coordinate workflow across a team.
• Proficiency with ERP systems, procurement portals, and Microsoft Excel.
• Collaborative team player who works equally well independently.

Level of Education and Experience:

• Associate's degree in accounting or a related discipline preferred.
• Three to five years of experience in an accounting or accounts receivable environment, including experience with complex account reconciliations.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers, along with ERP, tax, and procurement portal systems.

We offer a comprehensive benefits package including Medical, Dental, Vision, FSA, HRA, Life Insurance, Disability, PTO, 401k, Holidays, and much more.

Successful passing of a pre-employment drug, alcohol and physical screening test is required as a condition of employment. We reserve the option to do a reference and/or background check.

Positions are available in person only; No remote work is available at this time.

The actual compensation is determined by experience and other factors of the law.

*Consideration will not be given to any responses that do not include a resume.

Hanes Supply Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy, pregnancy outcomes, reproductive healthcare and autonomy, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.