Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist provides clerical and administrative support to the Accounting department. This position is primarily responsible for processing and applying customer payments, supporting daily billing activities, maintaining accurate customer accounts, and assisting with credit and collection activities. The position reports to the Accounting Manager.

Essential Functions and Responsibilities

• Process and apply customer payments received by check, ACH, wire transfer, and credit card to the appropriate customer accounts and invoices.
• Contact customers regarding overdue balances and assist with assigned collection activities.
• Maintain accurate customer account information and research payment discrepancies or account-related issues.
• Verify accounts receivable and cash control sheets daily, including all associated spreadsheets.
• Research, prepare, and distribute return authorizations (RAs), as required.
• Process customer credit card transactions.
• Complete daily customer shipment closings and billing activities.
• Print and distribute invoices and related reports, as required.
• Prepare customs documentation and other required paperwork for international shipments.
• Upload accounts receivable invoices to customer portals, as necessary.
• Assist with account reconciliations and accounts payable processing.
• Perform filing, data entry, and other clerical accounting duties.
• Cross-train on additional Accounting department responsibilities and provide team coverage as needed.
• Perform other related duties as assigned.

Knowledge, Skills, and Experience

• Associate degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent education and relevant experience will also be considered.
• Previous accounts receivable, cash application, bookkeeping, or related clerical accounting experience preferred.
• Entry-level candidates with relevant education, strong attention to detail, and a willingness to learn are encouraged to apply.
• Basic proficiency with Microsoft Excel and Word.
• Ability to accurately enter, review, and maintain financial data.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage routine tasks, meet deadlines, and work effectively as part of a team.
• Experience in a manufacturing environment is helpful but not required.
• Experience with Syteline or another ERP/accounting system is a plus.

Training and Requirements

• Complete all required company orientation and general safety training.
• Complete department-specific training on accounts receivable procedures, customer accounts, reporting, and Syteline.

Physical Requirements

• Ability to remain in a seated position and work at a computer for extended periods.
• Ability to perform repetitive computer and data-entry tasks.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Work Environment

• Work is performed in a professional office environment.
• Regular use of computers, phones, printers, and other standard office equipment.
• Regular exposure to typical office noise and activity.