Accounts Receivable Specialist (Entry Level)
CATIC • Rocky Hill, Connecticut • Full Time
Posted on Sat, Jul 11, 2026
- Accounts Receivable Support
- Assist with daily accounts receivable activities, including payment posting, account updates, and basic reconciliations.
- Process customer payments accurately and in a timely manner, including checks, ACH, wire, and online payment transactions.
- Maintain accurate customer account records and support timely updates to billing and payment information.
- Customer Service and Collections Support
- Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements.
- Assist with collection follow-up by communicating professionally with customers regarding outstanding balances.
- Encourage customers to use available payment tools and portals to support timely and efficient payment processing.
- Reporting, Reconciliation, and Documentation
- Assist with preparing and distributing statements, reports, and account documentation as needed.
- Research and help resolve payment discrepancies, unapplied payments, and basic account issues.
- Maintain organized records and documentation to support internal controls, audits, and departmental procedures.
- Team Support and Adaptability
- Effectively multitask while managing assigned responsibilities, deadlines, and shifting priorities.
- Remain flexible and able to pivot as business needs, workloads, and processes change.
- Provide backup support to team members and assist with special projects or process improvement initiatives as assigned.
- Basic understanding of accounts receivable, billing, payment processing, collections, or related accounting functions.
- Proficiency with Microsoft Office products, including Excel, Word, and Outlook.
- Ability to learn and use accounting systems, payment platforms, and internal business applications.
- Strong verbal and written communication skills, with the ability to interact professionally with customers, team members, and internal departments.
- Strong attention to detail and commitment to accuracy when entering, reviewing, and reconciling financial information.
- Ability to multitask, prioritize assigned work, and meet deadlines in a fast-paced environment.
- Ability to research routine account questions, identify discrepancies, and escalate more complex issues as appropriate.
- High level of integrity, confidentiality, organization, and professionalism.
- Ability to work collaboratively as part of a team and remain flexible as priorities and business needs change.
- Payment processing and cash application support
- Customer service and professional communication
- Account research, follow-up, and basic reconciliation
- Accuracy, attention to detail, and data entry proficiency
- Organization, time management, and prioritization
- Microsoft Excel, Outlook, and general accounting system navigation
- Teamwork, adaptability, and willingness to learn
- High school diploma or equivalent required; associate degree in accounting, finance, business administration, or related field preferred.
- One to three years of experience in accounts receivable, billing, customer service, accounting support, or a related administrative finance role preferred.