Accounts Receivable Specialist

Are you detail-oriented, fast-paced, and experienced in billing and collections? We want you on our team!

Done Right Hood & Fire Safety Inc. is seeking an experienced, highly organized, and motivated Accounts Receivable Specialist to join our growing team. The ideal candidate has extensive knowledge of accounts receivable, customer invoicing, payment processing, and collections, and thrives in a fast-paced environment where accuracy, efficiency, and follow-through are essential.

This is an important role in ensuring that completed jobs are invoiced promptly, payments are applied accurately, and outstanding balances are collected in a timely manner.

Key Responsibilities

• Customer Invoicing: Prepare and send accurate customer invoices promptly upon job completion.

• Payment Application: Apply customer payments accurately and reconcile payments against outstanding invoices.

• Payment Processing: Process credit card and other customer payments, ensuring transactions are recorded correctly.

• Collections: Proactively follow up on overdue accounts, contact customers regarding outstanding balances, and secure timely payments.

• Accounts Receivable Management: Monitor customer accounts, investigate billing discrepancies, resolve payment issues, and maintain accurate account records.

• Job Closeout & Billing: Coordinate with the operations and scheduling teams to ensure completed jobs are properly closed out and invoiced without delay.

• Account Reconciliation: Research unapplied payments, short payments, credits, and discrepancies to keep customer accounts current.

• Software & Systems: Work confidently with QuickBooks and learn new billing, scheduling, and job-management software.

• Customer Communication: Communicate professionally with customers regarding invoices, payment status, and outstanding balances.

• Reporting: Maintain accurate AR records and assist with aging reports and collection updates.

Qualifications

• Extensive hands-on experience in accounts receivable, billing, and collections.

• Strong understanding of the full AR cycle, from invoicing through payment collection.

• Proficiency in QuickBooks is required.

• Ability to learn and navigate new software systems quickly.

• Excellent organizational skills and exceptional attention to detail.

• Strong communication, follow-up, and problem-solving abilities.

• Ability to manage multiple priorities, meet deadlines, and work efficiently in a fast-paced environment.

• A proactive mindset, strong sense of ownership, and commitment to getting tasks completed accurately and on time.

• Experience in a service-based business or high-volume invoicing environment is a plus.

What We’re Looking For

We need someone who takes ownership of their responsibilities, understands that completed jobs must be invoiced promptly and outstanding balances must be actively pursued, and does not let tasks fall through the cracks.

The ideal candidate is dependable, persistent with collections, comfortable communicating with customers about money, and always looking for ways to improve efficiency and accuracy.

If you are an experienced AR professional who can keep billing current, collections moving, and customer accounts organized, we want to hear from you!