Accounts Receivable Manager

WHO WE ARE:

Xactus (pronounced ‘Zac-tus') is the leading verification innovator for the mortgage industry. We have over 10,000 clients ranging from the largest bank and non-bank mortgage originators to credit unions and mortgage brokers. With 2 operation centers across the U.S., Xactus works closely with our clients to digitally integrate a 360° approach to verification across their workflows. As a result, lenders can easily access the technology necessary to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy - while also closing more loans more quickly with greater profitability.

We provide a friendly, primarily remote work environment while also providing many opportunities for you to enhance your skills. We have a top-notch financial leadership team who prioritizes building talent. If you are curious and searching for a change that will be fun and rewarding, please reach out to us! We would love to have you on our team!

WHO YOU ARE:

You are a career-minded, driven individual who is looking for a position that challenges you and supports your professional development.

THE BENEFITS WE OFFER:

A friendly, supportive environment which is highly rated by Xactus employees. Feedback from our employees says: 'The people I work with treat each other with respect,' 'I feel accepted by my coworkers,' and 'The person I report to cares about me as a person.'

Xactus offers medical, vision and dental insurances, bonus programs, fitness reimbursement and other healthy life-style programs through our benefits carrier, 401k plan with a company match, short and long-term disability, life insurance, accident and critical illness insurance, health savings account, flexible spending account, employee assistance program, legal services, employee discounts and more.

SUMMARY:

Xactus is seeking a full-time Accounts Receivable Manager. This position will be responsible for leading processes that turn accurate client billing into timely cash collection. This role oversees receivables, resolves billing issues, strengthens controls, and gives Finance and business leaders clear information about cash flow and client accounts. The manager supports a service focused experience while protecting Xactus’s financial interests.

This is a full-time, remote position. Normal working hours for the position will be Monday - Friday, 8:30-5pm EST. Can be flexible with start/end times for the right candidate. 

Starting annual base salary range is $75k-105k; salary is commensurate with experience. Total compensation includes annual bonus pay.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead the accounts receivable team, including workload planning, coaching, performance feedback, and process documentation.
• Oversee invoicing, payment application, collections, credits, adjustments, and account reconciliations; resolve exceptions promptly and accurately.
• Monitor aging, past due accounts, unapplied cash, and disputed balances; establish collection priorities and escalate material risks.
• Partner with Sales, Client Success, Operations, and other teams to resolve billing questions and support timely, professional client communication.
• Own month end receivables activities, including reconciliations, reserves and write off recommendations, supporting schedules, and audit requests in partnership with Accounting.
• Prepare and explain reports on aging, days sales outstanding, collections, cash application, and other measures of receivables performance.
• Review billing and collection controls, identify root causes of recurring issues, and improve workflows, data quality, and system use.
• Maintain clear records of collection activity, dispute resolution, approvals, and account changes in accordance with company procedures.
• Collaborate on system implementations, integrations, and process changes that affect invoicing or receivables.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in accounting, finance, business, or a related field, or equivalent relevant experience.
• Experience managing accounts receivable, billing, collections, or related accounting operations, including team leadership or demonstrated readiness to lead a team.

KNOWLEDGE, SKILLS AND COMPETENTCIES:

• Strong knowledge of the receivables cycle, account reconciliations, and month end close; ability to investigate and explain account discrepancies.
• Strong leadership skills and ability to effectively coach and manager others
• Proficiency with accounting or ERP systems and spreadsheets, including analysis of large data sets and preparation of useful management reports.
• Ability to communicate clearly with clients and colleagues, exercise sound judgment in sensitive account matters, and coordinate work across teams.
• Strong organization, attention to detail, and ability to balance deadlines, service, and control requirements.

WORKING CONDITIONS:

• The position is remote/work-from-home, as such, candidates are required to provide a high-speed internet connection (minimum 50 mbps), and a distraction-free work setting that allows for continuous work and provides for confidentiality. 
• May require flexibility in hours.

PHYSICAL DEMANDS:

Xactus promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and team members. Please contact your supervisor with questions regarding the physical demands of this position.

• Lifting/carrying up to 10-20 lbs.
• Manual dexterity for computer work
• Speaking, hearing and vision are required to perform essential functions

ADDITIONAL INFORMATION REGARDING EMPLOYMENT WITH XACTUS:

If applying for a position at Xactus, candidates must be a resident of the United States, and should be authorized and eligible for employment in the United States. Xactus does not provide visa sponsorship at this time. 

If hired to work at Xactus, employment is contingent upon successful completion of required background checks (including but not limited to federal and state criminal history checks, employment history verification, education verification, credit history check) and pre-employment drug screening. 

No agency submissions, please. We do not accept unsolicited resumes from third-party recruiters.