Accounts Receivable Clerk

Location: Lake Mary, Florida
Job Type: Full-Time
Schedule: Monday – Friday

Position Overview

A growing property management organization is seeking a detail-oriented and organized Accounts Receivable Clerk to join our team in Lake Mary, Florida. This position plays a critical role in managing homeowner account receivables, collections activities, payment processing, and supporting community management operations.

The ideal candidate will possess strong customer service skills, excellent attention to detail, and the ability to work effectively with homeowners, attorneys, community managers, and internal departments while maintaining professionalism and confidentiality.

Essential Duties & Responsibilities

• Process and post homeowner payments received via checks and other approved payment methods. 
• Perform daily bank downloads and reconcile payment activity. 
• Generate, print, and mail collection notices and correspondence in accordance with Florida Statutes and company procedures. 
• Answer homeowner inquiries regarding account balances, payment history, collection notices, and delinquent accounts. 
• Work closely with community managers regarding owner account issues and collection matters. 
• Coordinate with association attorneys on delinquent accounts, legal actions, and payment resolutions. 
• Post attorney payments and legal-related account transactions in accordance with Florida Statutes and governing documents. 
• Process warranty deeds, ownership transfers, and related account updates for assigned communities. 
• Maintain accurate owner records and account documentation. 
• Research and resolve account discrepancies in a timely manner. 
• Assist with month-end accounts receivable processes as needed. 
• Provide administrative support related to accounts receivable and collections functions. 
• Perform other duties and special projects as assigned. 

Qualifications

• High school diploma or equivalent required; Associate’s degree in Accounting, Finance, or Business preferred. 
• Minimum of 2 years of accounts receivable, collections, accounting, or related administrative experience. 
• Strong understanding of payment processing and account reconciliation. 
• Experience handling collections activities and delinquent account management preferred. 
• Excellent verbal and written communication skills. 
• Strong organizational skills with the ability to manage multiple priorities and deadlines. 
• Proficient in Microsoft Office Suite, particularly Excel and Outlook. 
• Ability to maintain confidentiality and handle sensitive financial information. 
• Experience within property management, homeowners associations (HOA), condominium associations (COA), or community management is a plus. 

Knowledge, Skills & Abilities

• Exceptional attention to detail and accuracy. 
• Ability to interpret and follow established policies, procedures, and statutory requirements. 
• Strong customer service and conflict-resolution skills. 
• Ability to work independently and collaboratively within a team environment. 
• Professional demeanor when interacting with homeowners, vendors, attorneys, and staff. 
• Effective problem-solving and critical-thinking abilities. 

Benefits

• Competitive compensation 
• Medical, Dental, and Vision Insurance 
• 401(k) with Company Match 
• Paid Time Off and Holidays 
• Professional Development Opportunities 
• Supportive Team Environment 

Why Join Us?

This is an excellent opportunity to join a stable and growing organization serving residential communities throughout Florida. You'll play an important role in supporting financial operations while helping homeowners and community leaders maintain healthy, well-managed associations.