Accounts Receivable and Billing Specialist

Summary:

The Accounts Receivables & Billing Specialist is responsible for managing billing of key customers, performing complex account reconciliations, resolving billing discrepancies, and ensuring timely collection of outstanding receivables. We currently prepare manual invoices that require complex reconciliations.  This role partners closely with sales and customer service to maintain accurate financial records and strengthen key customer relationships. A strong analytical mindset, exceptional attention to detail, and the ability to navigate large data sets are essential.

Essential Duties and Responsibilities:

• Oversee end‑to‑end accounts receivable management for key customers, including invoicing, payment tracking, dispute resolution, and aging analysis.
• Perform heavy, complex reconciliations across multiple systems to ensure our manual invoice ties to customer PO and sales order.
• Review orders for sales taxes and ensure any exemptions meet state requirements.
• Ensure progress and milestone invoices meet customer specific requirements.
• Monitor and analyze AR aging reports, proactively addressing overdue balances and implementing corrective actions to reduce DSO.
• Lead communication with key customers regarding billing issues, payment schedules, and account reconciliations to maintain strong financial relationships.
• Collaborate with sales and customer service teams to validate deliverables, milestones, and billing triggers.
• Maintain up to date customer account files and handle proper allocation of payments.
• Identify process gaps and implement improvements to enhance billing accuracy, cash flow forecasting, and AR efficiency.
• Support external audits by providing documentation and explanations related to receivables and revenue.
• Provide AR backup support for daily invoicing, deposits and collections.
• Perform other related accounting duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Strong understanding of accounts receivable processes, revenue recognition principles, and financial controls.
• Proficiency in Excel, Adobe, and Word is required. 
• Knowledge of ERP systems is necessary, with a preference for SAP experience.
• Excellent communication and problem‑solving abilities, especially in customer‑facing    financial discussions.
• Ability to manage competing priorities and meet deadlines in a fast‑paced environment. 

Education/Experience:

• Four year college or university program degree in accounting with at least 5 years of prior accounts receivable experience.

Certificates, Licenses, Registrations:

• N/A

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Able to write routine reports and correspondence.
• Able to communicate in a friendly manner with customers in written and spoken English

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, etc.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, use hands to finger, reach with hands and arms; stoop, and talk or hear.  The employee is frequently required to walk.  The employee must be able to lift and/or move up to _10__ pounds.  Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to an office environment in a manufacturing plant.