Accounts Receivable Administrator

Job Summary: The Accounts Receivable Administrator’s main responsibility is to ensure that customer accounts accurately reflect payments received. The AR Administrator must continuously monitor and process incoming payments in compliance with financial policies and procedures. Duties and Responsibilities:

Managing and collecting overdue payments, updating customer account information and providing customers with their account information upon request Prepare and process credit card email receipts Open mail and prepare bank deposits Post customer payments by recording all cash cheques, credit card payments, and direct deposit Prepare and apply adjustments to billing records such as refunds given, discounts and credit notes Prepare billing reports for customers and consult policy books when necessary Investigate billing discrepancies and reconcile outstanding discrepancies on those accounts Maintain the monthly account receivable ledger and balance monthly bank statements with deposits made Maintain the daily payment ledger of credit cards Field questions, requests, and complaints from customers Create and modify word-processed documents and complex spreadsheets Resolve issues related to double payments, payments to wrong accounts and end of the month balances Exchange customer account information with employees within the accounting and finance department Other duties as assigned

Experience and Education:

Completion of college or associate’s degree in accounting or business administration Experience in accounts receivables and customer service Minimum 6 months

Knowledge, Skills and Abilities:

Knowledge in accounting principles and understanding of financial reports Verbal and written communication skills Active listening. Telephone and email etiquette Customer service orientation Above average mathematical skills Attention to detail Ability to work independently Ability to work with high volume of information and ability to arrange data – information ordering Cooperation being pleasant with others and displaying a good-natured, cooperative attitude Integrity and trust Time management and organization skills Computer knowledge MS Excel, Outlook, Word, accounting software, Dynamic 365, ERP systems

Working Conditions, Physical Effort and Environment:

Sitting for 8 hours Using headset devises Making repetitive motions Little physical strength