Accounts Receivable Accountant

About Us

We are a rapidly growing propane fuel and logistics company serving residential, commercial, and industrial customers across multiple provinces/states in North America. With strong year-over-year growth, we are seeking a detail-oriented and motivated Accounts Receivable Accountant to join our finance team and ensure accuracy, timeliness, and customer satisfaction in our billing and collections process.

Key Responsibilities:

Invoice Management

• Generate and distribute invoices for propane deliveries, tank rentals, and service charges in accordance with customer agreements and delivery logs.
• Ensure accurate meter readings and delivery details are reflected on invoices when required.

Payment Processing & Allocation

• Record and apply payments received via cheques, credit card, or third-party portals.
• Ensure proper allocation of funds against multiple service locations or invoices within a single customer account.

Customer Service & Issue Resolution

• Respond promptly to billing inquiries or disputes related to propane usage, pricing discrepancies, or service charges.
• Collaborate with operations and delivery teams to investigate and resolve account issues quickly and accurately.

Account Set Up & Maintenance

• Coordinate with the Operations team to ensure customer accounts are accurately set up, including service locations, rates, and applicable tax rules.

Financial Reporting Support

• Assist with month-end and year-end closing processes, including reconciliations and reporting.

Qualifications:

• 2+ years of experience in Accounts Receivable, Billing, or a related finance role (energy/fuel industry experience is an asset).
• Strong knowledge of invoicing and collections best practices.
• Proficiency with accounting/ERP systems (NetSuite or RCC experience is a plus).
• Intermediate skills in Microsoft Excel and other Office applications.

Key Competencies:

• Attention to Detail: Ensures invoices, payments, and account records are accurate and error-free.
• Problem-Solving: Ability to investigate discrepancies, resolve disputes, and find practical solutions.
• Critical Thinking: Applies judgment when allocating funds, reconciling accounts, or addressing unique customer billing situations.
• Communication: Professional, clear, and empathetic when dealing with customers and internal teams.
• Time Management: Can prioritize multiple deadlines in a fast-paced environment.
• Integrity & Accountability: Handles financial data responsibly and confidentially.

What We Offer:

• Competitive salary and performance bonus opportunities.
• Comprehensive benefits package (health, dental, vision)
• Paid time off and company holidays.
• Opportunities for growth and career development in a fast-growing energy company.
• A collaborative team environment where your input matters.
• Flexible work schedule.