Accounting Manager, Client Services

Job Title: Accounting Manager, Client Services

Job Type: FT

Location:  Hybrid (3+ Days in office)Charlotte, NC 

Job Summary

We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority.  We are seeking an Accounting Manager, Client Services to join its growing finance organization. Reporting directly to the Controller, this role will lead a team responsible for client accounting operations, reconciliations, strategic partnership support, transaction processing, and client asset management activities. 

This position serves as a key bridge between Accounting, Treasury, and Client Services, helping ensure the accuracy and integrity of financial operations while supporting the company's continued growth, acquisition activity, and ongoing system transformation initiatives. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, enjoys improving processes, and is comfortable wearing multiple hats. 

What You’ll Do

• Manage and develop a team of up to five accounting and operations professionals. 
• Oversee client accounting operations, including account reconciliations, transaction processing, strategic partnership support, and cash-related activities. 
• Lead the reconciliation and reporting processes associated with significant client assets. 
• Partner closely with the Controller and Senior Accounting Manager to maintain accurate financial records and strengthen internal controls. 
• Collaborate with Treasury, Funding, Client Services, and Account Management teams to support client-related financial operations. 
• Assist with onboarding and financial operations integration efforts related to acquisitions, strategic partnerships, and business growth initiatives. 
• Support ongoing platform migration and ERP enhancement projects, including process improvements and workflow optimization. 
• Participate in client-facing conversations and internal stakeholder meetings as needed to resolve financial and operational issues. 
• Drive continuous improvement initiatives focused on scalability, automation, efficiency, and service excellence. 
• Ensure compliance with internal policies, audit requirements, and external reporting obligations. 
• Perform other duties as assigned.
• Maintain quality work that exemplifies and promotes our company’s core values.

Who You Are   

• Bachelor's degree in Accounting, Finance, or a related field. 
• 3+ years of progressive accounting experience. 
• Prior experience leading or mentoring accounting staff. 
• Experience in public accounting and/or a high-growth, fast-paced business environment preferred. 
• Strong understanding of account reconciliations, month-end close, financial reporting, and accounting operations. 
• Excellent analytical, organizational, and problem-solving skills. 
• Demonstrated ability to manage multiple priorities while maintaining attention to detail. 
• Strong communication skills and ability to collaborate across functions. 
• Experience supporting systems implementations, process improvements, or business transformation initiatives is preferred. 
• Proficiency with ERP systems; NetSuite experience preferred. 
• An individual that understands the value of providing a high level of customer service.

Work Environment

This person will work Monday through Friday, 8:30am to 5:00pm EST with an hour lunch break.  This role operates in a professional hybrid environment based out of our Charlotte office (off West Morehead) (3+ days in office).   Roles may be approved for other schedules by managers. This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with FloresHR team members and candidates and must be able to exchange accurate information clearly in these situations.

How We Support Our Team

At FloresHR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!

• Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
• Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance  Reimbursement Plan to support this.
• Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our Core Values & Diversity Focus

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

• We believe in always doing the right thing.
• We believe that a remarkable service experience is possible.
• We believe in trusting one another as an operating philosophy.
• We believe that high performance teams deliver extraordinary results.
• We believe in building benefits technology that converts the complex to easy.
• We seek to empower, empathize, and respect our team members and our world.

FloresHR is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.