Accounting Associate - Child Support

Kenosha County • Kenosha, WI • Full Time • $22.26–$25.29 / hour

Posted on Sat, Sep 26, 2026

ACCOUNTING ASSOCIATE Child Support Services Kenosha County is seeking an Accounting Associate to join our Child Support Services team. This position offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children and families. 2026 Hiring Range: $22.26 - $25.29 per hour Position Summary and Job Duties The Child Support Accounting Associate performs a variety of accounting tasks, data entry, clerical support, filing, and auditing of accounts in a statewide computer system. The Accounting Associate coordinates with caseworkers to ensure that court orders are entered and adjusted timely, reports are completed, and various case maintenance tasks are performed. Clerical support functions include customer service activities, especially the ability to communicate legal and accounting terminology clearly. This position reports to the Child Support Attorney. Job duties include:

Process court orders and enter into statewide computer system
Audit accounts and initiate corrections
Review and verify financial account information
Maintain records
Provide customer service assistance to the public over the telephone, by email, and in person
Answer inquiries from legal professionals
Prepare payments for posting, verify receipt of funds by the receipting agency, and process suspended collections
Collect child support payments, sometimes working in conjunction with co-workers, to facilitate the release of individuals from the Kenosha County Jail
Perform locate efforts for parents, utilizing various locate tools and databases
Calculate support orders and prepare cases for financial hearings
Coordinate and communicate case activities with caseworkers
Process periodic reports and electronic alerts to adjust accounts
Use discretion with clients and exhibit cultural competence; observe rules of confidentiality and maintain non-judgmental attitude
Work reports as assigned
Assist in recruiting clients for child support services
Perform other work as required or assigned

Success Factors Knowledge of:

General accounting principles
Kids Information Data System (KIDS), wiKIDS, Child Support Online Services (CSOS), Control D, CARES/Cares Worker Web (CWW), and Circuit Court Access (CCAP); or ability to obtain required knowledge within six months of employment
State and federal child support financial guidelines

Skill in:

Customer service, both internal and external
Typing, writing, organization, and analysis
Critical thinking and problem solving
Time management and prioritization
Attention to detail
Use of Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat Professional

Ability to:

Analyze and explain various financial details
Understand legal terminology, the court process, and local judicial structure
Utilize electronic and paper court files
Be accurate
Solve problems
Work well with others as well as independently
Listen, communicate effectively, and display professional behavior
Work with people of various socio-economic backgrounds and remain professional and courteous at all times
Adhere to strict confidential guidelines as well as computer security guidelines
Work respectfully in a diverse and inclusive environment

Job Requirements, Education, Training and Experience Required Education and Experience

High school diploma or GED equivalent
College-level coursework or certifications in Accounting, Business, Human Services, or related field
Two years of experience working with accounting in an office setting
Experience with individuals of varying socio-economic backgrounds

Preferred Education and Experience

Associate degree in Accounting, Business, Human Services, or related field
Five years of experience working with accounting in an office setting
One-two years of work experience in Child Support and/or KIDS database
Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities

Other Job Requirements

Regular attendance and punctuality
Must pass a criminal background check/fingerprinting

Benefits

Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
Flexible Spending Accounts
Employee Assistance Program
Paid Time Off
Paid Volunteer Time
Twelve Paid Holidays
Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
Tuition Reimbursement

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position involves light physical demands, such as exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently.

Selection Process

Application Review - Qualifying
Oral Interview - Qualifying
FBI Fingerprinting and Background Check - Qualifying
Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements. Applications must be submitted no later than Thursday, October 8, 2026, at 12:00 noon. To learn more about the Kenosha County Child Support Services, please visit: https://www.kenoshacountywi.gov/289/Child-Support. Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution. The pay grade for this position is NE7 (Min. $22.26 – Max. $28.32 per hour). We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/. Thank you for your interest in employment with Kenosha County!

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