Experienced Manager, Outsourced Finance & Accounting

Job Summary

The Experienced Manager, Outsourced Finance & Accounting manages the full-life cycle of all assigned finance and accounting outsource engagements for clients in nonprofit and funding organizations. Responsibilities include proposal development, staff assignment and oversight, final work product review and overall portfolio financial performance. In addition, the BSO Experienced Manager is responsible for client relationship management including regularly meeting with the client and assigned staff, reporting financial information, and making financial management recommendations, timely billing and resolution of client issues.

Job Duties

Client Service Delivery

• Manages the full-life cycle of all assigned nonprofit engagements by providing technical expertise in all areas within the finance and accounting function.
• Performs complete general ledger reconciliation including the entire balance sheet and applies accounting knowledge by properly recording transactions in a general ledger; creates accounting records such as bill payments, client invoices, payroll, and others; identifies and records adjustments; produces accurate financial statements, and provides financial analysis.
• Adapts responsibilities based on engagement and client needs, requiring solid nonprofit financial management expertise, change management experience, and a consulting mindset.
• Ensures the efficiency of the technology packages clients are using to support their nonprofit accounting/finance functions by describing major system functions, explaining the purpose/value of system functions, identifying inefficiencies, and learning new technology quickly.
• Facilitates effective discovery meetings with clients using open-ended questions to identify objectives, value-driven financial information, and mapping internal structures.
• Analyzes the current structure of a client to identify inefficient or missing processes and adds value through expertise in finance/accounting functions, internal controls, and data security.
• Designs integrated solutions, identifying necessary services, outlining solutions in concise documentation, and vetting them internally with stakeholders.
• Determines the cost of building a nonprofit client solution by calculating benefits, assessing margins for profitability, and proposing fixed fees.
• Reviews solutions with clients periodically to ensure alignment with business needs and recommends appropriate changes.
• Manages conflict and proactively engages senior leadership when necessary.
• Supports the client through business changes and develops/executes change management plans.
• Understands tax planning considerations for various business entities, draws conclusions from tax return forms, and helps clients navigate financial and tax implications.
• Refers tax-related matters to Core Tax and Specialty Tax Services as appropriate.

Business Development

• Oversees business development strategies and ensures prospect/sales information is entered into CRM.
• Recommends and designs solutions for clients.
• Evaluates clients for acceptance and develops statements of work with leadership support.
• Develops exposure to industry teams and business development resources; participates in industry trade groups and networking events.
• Identifies new opportunities with existing clients and communicates them to leadership.
• Articulates Advisory service offerings to clients and prospects.

Developing Others

• Fosters a culture that embraces change and accountability.
• Identifies staff needs to develop analytics and forecasting skills.
• Ensures Senior Associates and Associates are trained on all relevant software, processes, and resources.
• Serves as a resource for staff, fostering in-depth knowledge of finance/accounting functions, supporting technology, and industry compliance/best practices.

Project Management

• Creates work plans following project management best practices (phases, tasks, budget estimation, milestones).
• Scopes new projects, constructs fee estimates, identifies resource requirements, and develops transition plans.
• Oversees client satisfaction regarding quality of work, assigned staff, and performance.
• Ensures timely billing in accordance with the SOW and follows collections best practices.
• Performs other duties as required.

Supervisory Responsibilities

• Supervises the day-to-day workload of Senior Associates and Associates; reviews work products and provides feedback.
• Acts as a Career Advisor to Senior Associates and Associates.
• Evaluates staff performance and assists in developing professional development goals.

Qualifications, Knowledge, Skills and Abilities

Education:

• Bachelor’s degree required; focus in Accounting or Finance preferred.
• MBA or Master’s in Accountancy preferred.

Experience:

• Seven (7) or more years of experience performing general accounting transactions and functions required.
• Two (2) or more years of supervisory experience preferred.
• Experience working with outsourced, nonprofit accounting principles and/or delivery center operations preferred.
• Consultative or business advisory experience preferred.

License(s)/Certification(s):

• CPA preferred.

Software:

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) required.
• Experience with industry standard accounting software (e.g., QuickBooks Online, Microsoft NAV, Bill.com) preferred.
• Prior experience utilizing industry recognized accounting research tools preferred.

Other Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills with the ability to present to all levels of management.
• Strong research, analytical, and GAAP knowledge.
• Solid organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to manage teams, delegate tasks, and act as a primary point of contact for clients.
• Ability to travel up to 25% of the time.

Compensation

Individual salaries are determined after consideration of factors including qualifications, experience, skills, and geography.

• National Range: $110,000 - $145,000
• Maryland Range: $110,000 - $145,000
• NYC/Long Island/Westchester Range: $110,000 - $145,000