Tax Specialist

Tax Specialist

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $23.86 - $37.86 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Shannon Hughes | shughes@utah.gov | 801.297.3853
Application Deadline – 10/13/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you.

The Utah State Tax Commission's Tax and Revenue Functional Area is looking for a skilled and motivated individual to fill its Tax Specialist I position. This person will play an integral role in our mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a criminal background check. 
Roles and Responsibilities

• Answer phone calls and provide information to customers
• Research and respond to taxpayer inquiries, problems and concerns both verbally and in writing
• Research Utah State Tax law and regulations
• Provide general and complex information needed to resolve tax issues
• Enter and retrieve information from different system
• Make and complete adjustments to individual or business accounts
• Explain and apply policies and procedures to taxpayers
• Working in a contact center (call center)
• Assist managers and division directors with their work needs

Best Qualified Candidate
The best qualified candidate will have the following:

• has accounting, finance or business experience
• has exceptional customer service skills
• is very detail oriented

Preference
Preference may be given to those candidates that have:

• Two years of experience in tax, accounting, banking, law or investigative work.  
• You may substitute one year of education in a related field for each year of required experience.

Salary
Starting salary will be $24.37 hourly, or per DHRM rules on transfer/promotion.

Qualifications

About the Role

Location –
210 North 1950 West
Salt Lake City, Utah, 84134
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information tax.utah.gov

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.