This job posting is only for candidates that are NOT current employees of Sandoval County. If you are a current employee, you must apply using the Workday Jobs Hub which can be found in the navigation menu on the left side of the screen when you log into Workday.

Department:

Pay:

Close Date:

Job Description:

GENERAL PURPOSE:  Under the general supervision of the assigned supervisor, research and apply technical and statutory work; research and note/update property accounts; interact daily with taxpayers over the phone, in person and at outreach throughout the county; formulate and write letters; maintain confidentiality of office documents; receive, account, process and record all property tax payments at point-of-sale; high volume and fast paced processing of cash, credit cards and checks; and reconcile individual cash drawer for daily deposit;   examine property, non-residential and personal including manufactured/mobile homes, business personal property and delinquent accounts; prepare, review, maintain, monitor and collect information on delinquent accounts; affixes and removes Liens on delinquent manufactured/mobile homes; issues State of NM Manufactured/Mobile Home status certification and movement permits; and completes other duties as assigned.    

MINIMUM QUALIFICATIONS:

• High School Diploma/GED Certificate from an accredited institution, two (2) years post-secondary education in business, finance, political science, accounting or related field and one (1) year of experience in banking, cashiering, cash handling, or bookkeeping; OR a combination of education and/or experience totaling three (3) years.

REQUIRED LICENSES OR CERTIFICATIONS:

• Valid New Mexico driver’s license or ability to obtain a valid New Mexico driver’s license within 30 days of hire.
• Successful completion of New Mexico Certified Treasury Official Certification within 1.5 year of hire.

Additional Requirements:

• Ability to maintain a valid New Mexico driver’s license

SUPERVISION RECEIVED AND EXERCISED:

Position reports to Tax Operations Manager and does not exercise supervision over lower level staff, except when training summer youth.

ESSENTIAL JOB FUNCTIONS:  The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Researches, receives, processes, posts and records high volume property tax payments; images and makes daily bank deposits per statute; processes batch payments for home builders, investors and large land holders.
• Prepares payment adjustment forms for tax refunds and voids.
• Conducts detailed research on property tax matters for complex taxpayer problems, court cases and land acquisitions; communicates findings to taxpayers, attorneys, other county offices, external clientele, and prepares report for department administration.   
• Researches and tracks Manufactured/Mobile Homes; places and removes Liens on Manufactured/Mobile Homes on NM MVD’s database; prepares, signs and issues State of New Mexico Manufactured/Mobile Home Tax Status Certification releases and moving permits authorizing movement of Manufactured/Mobile home.
• Reviews and maintains confidential taxpayer files and documents, i.e., the Lien process on the State of NM Motor Vehicle Department’s database contains “personal information” as defined in NMSA 1978 § 66-1-4-14(F) and 18 U.S.C. § 2725(3) of the Driver’s Privacy Protection Act (DPPA) and “highly restricted personal information” as defined 18 U.S.C.  §; 2725(4) of the DPPA. 
• Researches and reviews Parcel Tracking Sheet and confirm payment is received through the taxable year for all combines and splits as well as payment for plat maps to ensure validity of documentation before presenting to the Treasurer for signature.
• Assist New Mexico Property Tax Division with the annual Sandoval County delinquent accounts in preparation for annual auction; attend and assist the State with any inquiries or requests for the auction.
• Processes and records non-sufficient fund payments made to the County; calculates penalty, interest and miscellaneous non-sufficient funds (NSF) fees on accounts; sends notification to taxpayers of non-sufficient fund payments; and re-deposits payments as assigned.
• Assists with verifying and proofreading of the County’s property Tax Roll and other mass mailings.
• Researches, compiles, tracks and educates others on data to assist with draft legislation and enforcement of laws, policy and internal procedures that apply to the Treasurer’s Office including by not limited to exemptions, value freezes, property plats, combine/splits, lot-line adjustments, easements, penalty and interest, and claim for refunds; attends and testifies in committee hearings for New Mexico Legislature as assigned.
• Responds to tax related questions both orally and in writing; writes remarks, scans and attaches documents into software; verifies and updates taxpayer information to include address, phone numbers and email addresses; participates in outreach to Community and Senior Centers for collection of Property Tax and other outreach as assigned.
• Performs mail courier duties to include weekly mail pick up from main Albuquerque location and change pick up from the bank. 
• Attends training and meetings to comply with county requirements and office certification; assists in the training of personnel; perform Public Notary duties for constituents as needed.
• May travel to various locations throughout the county to locate, tag, identify and photograph properties, homes, structures or manufactured homes that are delinquent on the tax roll.
• Performs other related duties as assigned.

REQUIRED KNOWLEDGE OF:

• Operational characteristics, services, and activities of Treasurer’s Office and assigned area to include business/industry principles and practices related to work assigned.
• New Mexico property tax rules and regulations; real estate and title work.
• Arithmetical computations adequate to correctly perform work duties including verification of penalty and interest calculations.
• Cash handling and deposit practices, procedures and standards.
• Data processing, accounting principles and practices.
• Electronic accounting and other on-line tracking systems.
• Cash handling practices, procedures, and standards.
• Record keeping practices, research methods and report presentation.
• Principles of direct customer service and public relations.
• Effective communication principles and practices including oral and written communication.
• English language usage, spelling, grammar, and punctuation. Spanish helpful.
• Modern office procedures, methods, and equipment including computers, computer applications such as Word, Excel, Outlook and word processing, spreadsheets, and statistical database such as Tyler.
• Techniques in data verification, data entry and proper coding of documents.

REQUIRED SKILL IN:

• Researching New Mexico property tax rules and regulations, real estate, and title work.
• Accepting responsibility and performing stated duties at an advanced level with minimum supervision
• Operating electronic accounting and tracking systems.
• Identifying and reporting discrepancies.
• Researching methods, data verification, and data entry.
• Verifying and validating work of other staff as assigned.
• Preparing, analyzing, interpreting, and monitoring detailed accounting reports.
• Counting and processing high volume cash property tax payments securely and according to procedures, reconciling deposits and cashier drawers. Scanning daily batches and preparing accurate balance sheets and deposits.
• Computing rapid and accurate arithmetical computations.
• Responding to complex inquiries, complaints, or requests from taxpayers, county offices, or external clients (county, state, national, and worldwide).
• Working with equipment, tools, and materials required in area of assignment.
• Communicating effectively and professionally, verbally and in writing, with the general public, supervisors, and co-workers
• Establishing and maintaining effective working relationships with the Treasurer, employees, taxpayers, other agencies, and county offices including direct customer service.
• Effectively utilizing personal computer and other relevant software programs affecting assigned work; particularly in compiling and preparing various reports and spreadsheets utilizing Excel or similar software.
• Operating standard office equipment including computers, typewriter, photocopying machine, fax, shredder, check and document scanner, merchant service machine and microfilm discs.
• Interpreting policies and procedures sufficient to discuss and explain them.
• Meeting deadlines and working with multiple projects in a fast paced work environment.

PHYSICAL DEMANDS / WORK ENVIRONMENT:

• Work is performed in a standard office environment.
• May travel to various property sites and occasionally may be exposed to extreme weather, animals and potential physical harm when locating and/or tagging properties.
• Work may be performed in a temporary remote location.
• Work frequently involves extended periods of time viewing a computer monitor and operating a keyboard.
• Work regularly requires speaking, hearing and utilizing a phone, calculator, cell phone, copier or fax machine.
• Work frequently involves manual manipulation of documents and file folders; and opening and closing file drawers.
• Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time, bending, stooping, and lifting and carrying items weighing up to 25 pounds.