System Controller Trainer

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee or contractor, please view openings and apply through our internal site at Workday.
At AESO, we keep the lights on for millions of Albertans by ensuring a reliable and efficient electric system. As a System Controller Trainer, you’ll report to the Manager, Training and Compliance Delivery and play a vital role in shaping the next generation of system controllers who safeguard Alberta’s grid. You will apply a systematic approach to training (SAT) to design, develop, and continuously improve courses within the System Controller Training Program, while maintaining compliance with applicable Alberta Reliability Standards (ARS) and the NERC System Operator Continuing Education Program.
If you’re passionate about adult learning, operational excellence, and contributing to a resilient energy future, this is your opportunity to make a lasting impact.
This full-time permanent opportunity offers room for growth and competitive compensation. We also have paid vacation and flex time, health & dental health benefits, mental health support, defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a flexible and hybrid work environment.
Accountabilities include but are not limited to:

• Develop, maintain, and provide a formal System Controller training program using the ADDIE model for instructional design, ensuring reliability requirements are met for:

  • System Controllers in Training to achieve NERC Reliability Operator (RC) certification.

  • Competency verification for AESO System Controller task lists & requirements.

  • Ongoing NERC continuing education and Alberta Reliability Standard requirements.

• Design and integrate Human Performance Improvement tools into learning materials and job aids.

• Deliver training programs online or in person for groups of 30–60 learners.

• Maintain AESO’s status as a NERC continuing education provider by managing course records and updating databases.

• Develop and maintain NERC Individual Learning Activity (ILA) documentation for Continuing Education (CE) hours.

• Support logistical requirements for training programs (facilities, catering, A/V).

• Use technical writing best practices to create high-quality training materials, including instructor-led training resources, eLearning modules, software manuals, quick reference guides, and job aids.

• Use training facilitation best practices to deliver technical and soft-skill courses.

• Actively participate in training & performance needs analysis and cause coding activities.

What you’ll bring to us:

• Bachelor’s degree in education (B.Ed), or a certificate in Workplace or Adult Learning from an accredited post-secondary institution.

• Certificate in Technical Writing at an accredited institution is an asset.

• Participation in human performance and train-the-trainer conferences and workshops is an asset.

• 3-5 years’ experience in adult learning or equivalent combination of education and experience.

• Experience with systematic approaches to training to develop courses.

• Experience in delivering training to an audience of 20+ people.

• Experience in writing training reference materials and procedures.

• Strong oral and written communication skills, organizational skills, and attention to detail.

Application deadline: June 24, 2026

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Protection of Privacy Act (POPA) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.