Supervisory Tax Analyst

Summary

WHAT IS SMALL BUSINESS SELF EMPLOYED?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

• Position(s) are to be filled in following area(s):
  • SBSE OPS - Operations Support, Business Support Office
• Remain in POD - The vacancy will be filled at the selectee's official permanent position of record, post-of-duty (POD).

Duties

General Manager Duties:

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

• Identifying systemic issues that can be resolved using existing processes or by overseeing development of new processes to handle workloads.
• Providing feedback to subordinates on work performance, meeting and dealing effectively on bargaining unit issues and communicate with stakeholders in the receipt and delivery of customer requests. These stakeholder contacts include but are not limited to HQ Directors, Managers and Analysts; Campus Managers, Analysts and Employees; Program Owners (Field and Campus); and MITS.
• Applying sound management principles and techniques in supervising subordinates and motivating them toward group goals. Preparing evaluative materials for purposes of appraisal/evaluation of record. Resolving employee performance and conducting problems. Assigning cases to group members. Encouraging and considering group's suggestions and feedback regarding assignment of cases and balancing of workload. Participating in the selection and promotion of group members. Facilitating the determination, development and execution of training for members. Makes decisions on routine training needs.
• The incumbent serves as a Supervisory Tax Analyst with full responsibility for the overall team success in delivering and balancing customer satisfaction, employee satisfaction and business results. The incumbent plans, organizes, leads and evaluates a team of Tax Analysts, Advisors and appropriate support personnel engaged in planning, program analysis, and process analysis to develop, design, and implement new or revised policies and procedures including systems utilized by the organization.

Requirements

Conditions of employment

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed).
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
Specialized Experience IR-05:
To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband, IR-06, or GS-12 grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include:

• Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.
• Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled.
• Communicating both orally and in writing to provide feedback to subordinates on work performance, inform stakeholders (e.g., HQ Directors, Campus Managers, Analysts), and the delivery of customer requests.
• Providing input and support to the business unit's work plans.
• Assigning work to subordinates based on priorities, workload difficulty, and the capabilities of employees to meet multiple, competing deadlines.
• Applying process analysis to recommend and provide the appropriate resources, including human capital, to meet the goals of the organization.
• Analyzing trends and making recommendations based on the results of those analytical findings.

AND
You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Additional jobs may be filled from this announcement or any other source to fill these vacancies.
• Alternative work schedule, staggered work hours may be available.
• Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables.
• Cost-of-Living Allowances (COLA): Puerto Rico, Alaska, Hawaii, U.S. Virgin Islands includes COLA. See COLA Rates 2026.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

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