Supervisor, Loyalty Accounting

The Loyalty Accounting Supervisor will support the accurate accounting and reporting of loyalty-related revenue, costs, and liabilities. This role will work closely with the Senior Manager, Loyalty Accounting, as well as the broader Revenue Accounting team, to ensure completeness and accuracy of financial results associated with the loyalty program.

The role will be responsible for the day-to-day management and analysis of the loyalty points economy, including monitoring program activity, performing analytical reviews, and supporting forecasts. Key responsibilities include preparing and reviewing journal entries, performing account reconciliations, and ensuring proper accounting treatment of loyalty transactions in accordance with US GAAP.

Additionally, this role will support the Sr. Loyalty Accounting Manager and the Director of Revenue Accounting on ad-hoc initiatives, including technical accounting research, process improvements, and controls enhancements.

Essential Functions:

• Manage the day-to-day accounting and tracking of the loyalty points economy, including monitoring activity, performing analytical reviews, and supporting forecasting assumptions related to program performance.

• Prepare recurring and ad hoc journal entries related to loyalty transactions, ensuring accuracy, completeness, and adherence to US GAAP. 

• Support compliance by executing timely SOX controls and assisting with internal and external audit requests.

• Perform timely and accurate account reconciliations for loyalty-related balances, investigate variances, and resolve discrepancies to ensure integrity of financial reporting.

• Develop, maintain, and continuously improve detailed workpapers and supporting documentation.

• Collaborate with internal teams and external partners to provide data and insights, while supporting process improvements, issue resolution, and ad hoc analyses within Loyalty and Revenue Accounting

Knowledge, Skills & Abilities:

• Scope: Collaborate with both Shoreside and Shipboard; CCL only; Global Responsibilities (All brands)

• Problem solving: This role is responsible for the accurate tracking, analysis, and reconciliation of key financial accounts. The position requires strong critical thinking and effective communication skills to identify and understand the underlying drivers and key factors impacting account balances

• Impact:  This role will support the Sr. Manager of Loyalty Accounting by providing directly facilitating the accurate tracking of the program's points economy and related liabilities in compliance to all relevant standards.

• Leadership: Strong Analytical Skills, Effective Written and Verbal Communication

Qualifications:

• Bachelor's Degree in Accounting or related field

• Must have strong command of Microsoft Office programs including at least an intermediate level of Excel

• 5+ years of accounting experience.

• (Preferred) An understanding of FASB ASC Topic 606, especially as it relates to loyalty accounting (i.e., allocation of a material right, accounting for breakage, accounting for loyalty brand IP (symbolic IP) and the application of the sales-based royalty scope exception, estimating SSP for loyalty points, updating estimates of constrained variable consideration and breakage, etc).

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as “remote.”  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.  Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas.  If the search is extended past those areas, candidates must be located in one of the following U.S. states:  FL, GA, TX and NC 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 

  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site Fitness center at our Miami campus 

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