Student Accounts Accountant and System Support

Primary Duties:

Accounting and Reconciliations

• Balance the Accounts Receivable system to General Ledger on a daily basis.
• Prepare monthly reconciliations of student billing clearing accounts.
• Assist with the reconciliation of third-party sponsored scholarship accounts.
• Reconcile Direct Loan accounts between Financial Aid, Student Accounts, and Finance.
• Monitor the aging of accounts receivable.
• Manage the annual write-off process.
• Prepare the Summer tuition and housing deferral calculation and related journal entries.
• Close the loan funds at fiscal year-end and prepare supporting workpapers for the annual financial statements

Compliance and Program Support

• Process and reconcile Chapter 33 VA educational benefits on student accounts.
• Prepare monthly collection reports.
• Complete the annual FISAP and Nursing Loan Program reports accurately and timely.

• Assist with the annual financial audit related to Student Accounts.
• Ensure compliance with applicable federal, state, university, and program requirements related to student receivables and loan programs.

Systems Administration and Support

• Perform/troubleshoot system configuration, testing, upgrades, and process improvements for Student Accounts systems.
• Maintain system security roles and access.
• Create, maintain, and manage operational and financial reports for the Student Accounts Office.
• Maintain and update the Student Accounts website.
• Assist with the creation, maintenance, and updating of training materials and support documentation.

Other

• Assists on billing hotline as needed
• Perform other duties as required / assigned by leadership. 

Required Knowledge, Skills and Abilities: 

• Bachelor's degree in Accounting, Business, Finance, or a related field.
• Minimum of three (3) years of progressively responsible accounting experience.
• Experience working in higher education or a similar complex organizational environment.
• Experience with financial system testing or business process configuration.
• Demonstrated ability to manage multiple priorities, projects, and deadlines.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to build effective working relationships with faculty, staff, students, and external partners.
• Demonstrated commitment to providing exceptional customer service and responding professionally to student account inquiries.
• Ability to exercise sound judgment and resolve issues in a professional, timely, and service-oriented manner.
• Ability to work independently while contributing effectively as a member of a collaborative team.

Preferred Knowledge, Skills and Abilities: 

• Experience with Workday Student or other higher education billing systems.
• Experience with student accounts receivable, loan accounting, financial reporting, or reconciliations.
• Experience developing financial reports and utilizing reporting tools.

Working Conditions: 

• Normal office environment. Some travel may be required.

Salary & Benefits:  Salary Range $55,000–$75,000; commensurate with experience

• Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire. 

How to Apply:  Attach your cover letter and resume. Applications missing required documents will not be considered. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Karen Mushong mushongk@gvsu.edu.  If you need technical assistance, please contact Human Resources at hro@gvsu.edu. 

Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future. 

Application Deadline: August 6, 2026

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.