Staff Accountant

Position Summary

The Staff Accountant supports the day-to-day accounting and financial operations of the hotel while assisting the Controller in maintaining accurate financial records, compliance, reporting, and internal controls. This position plays a key role in accounts receivable processes, revenue reconciliation, auditing functions, and financial administration while contributing to overall operational efficiency.

The Staff Accountant may assist in departmental oversight in the absence of the Controller and is expected to maintain professionalism, confidentiality, accuracy, and strong organizational skills in a fast-paced hospitality environment.

Essential Duties and Responsibilities

General Accounting & Financial Support

• Assist the Controller with daily accounting operations and departmental administration.
• Support the preparation and entry of monthly journal entries.
• Review preliminary Profit & Loss statements for discrepancies prior to Controller review.
• Distribute approved preliminary financial statements to Executive Committee members.
• Assist with annual budget preparation, forecasting, and financial reporting.
• Monitor compliance with hotel accounting policies, internal controls, and operational procedures.
• Support tax filings and government reporting processes to ensure timely compliance with applicable regulations.
• Assist with maintaining accurate financial documentation and audit readiness.
• Perform additional accounting and administrative duties as assigned.

Accounts Receivable & Revenue Management

• Perform daily income audit functions and revenue reconciliations.
• Audit cashier reports and complete required adjustments.
• Reconcile daily credit card transactions and payment activity.
• Reconcile Daily Revenue, Guest Ledger, and City Ledger balances.
• Process manual debit and credit adjustments within accounting and POS systems.
• Post and reconcile miscellaneous revenue transactions.
• Reconcile and process payments for Bonvoy Redemption reservations.
• Post payments and maintain accurate guest and group billing records.
• Manage manual billing processes for group accounts and events.
• Track, reconcile, and collect advanced deposits for group business.
• Maintain and monitor the Accounts Receivable Aging Report.
• Reconcile and follow up on key account balances, including commercial and contracted accounts.
• Generate CAM billing and monitor collection of tenant rent payments.

Guest & Operational Support

• Respond professionally to guest billing inquiries, disputes, and chargeback requests.
• Support Front Desk operations with billing adjustments, refunds, and payment-related inquiries.
• Prepare manual guest folios when required.
• Provide support to Food & Beverage operations with POS system troubleshooting and adjustments.
• Process daily tax exempt and resort credit reconciliations and adjustments.
• Complete daily tip adjustments and balancing activities.

Reporting & Compliance

• Prepare and submit required financial and operational reports to Regional Finance leadership.
• Ensure confidentiality and accuracy of financial information at all times.
• Maintain organized records in compliance with company standards and audit requirements.
• Support adherence to legal, contractual, and corporate financial obligations.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.
• Previous accounting, auditing, or accounts receivable experience preferred; hospitality experience is a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel and accounting systems.
• Experience with hotel systems such as Lightspeed, Shiji POS, Profit Sage, or similar platforms preferred.
• Strong communication and problem-solving skills.
• Ability to maintain confidentiality and professionalism in handling financial information.