Sr. Trade Compliance Manager

Overview

The Senior Trade Compliance Manager is responsible for leading and continuously improving Demant's U.S. trade compliance program, ensuring adherence to all applicable US Customs, and trade regulations while supporting the organization's business objectives and supply chain operations. As the company's subject matter expert in US trade compliance, this role provides strategic guidance on customs regulations, tariff management, and duty optimization opportunities.

The position partners closely with Operation’s teams, Finance, Legal across Demant to proactively identify and mitigate regulatory risks, strengthen compliance controls, and integrate trade compliance requirements into key business processes. The Senior Trade Compliance Manager serves as the primary liaison with U.S. Customs and Border Protection (CBP), oversees customs audits and compliance programs including CTPAT, and drives initiatives that enhance compliance, operational efficiency, and cost optimization across the organization.

Responsibilities

• Develop, implement, and maintain Demant’s trade compliance program ensuring policies, procedures, and internal controls are in line with US Customs regulations
• Proactively collaborate with internal teams to promote compliance and ensure it aligns with business needs - Develop and deliver trade compliance training for key functional teams
• Monitor regulatory changes and assess business impact; communicate updates to relevant stakeholders.
• Serve as the primary advisor to senior leadership on trade compliance risks, regulatory developments, and mitigation strategies
• Lead and oversee the CTPAT (Customs Trade Partnership Against Terrorism) compliance program, including risk assessments, security protocols, audit readiness, and continuous improvement initiatives to ensure adherence to U.S. Customs and Border Protection requirements.
• Ensure all imports are accurately classified under the Harmonized Tariff Schedule of the United States (HTSUS)
• Maintain the Company’s database of applicable classifications under the HTSUS and country of origin of the Company’s imported merchandise
• Monitor incoming shipments for US trade compliance issues and assist Supply Chain and/or Procurement teams as necessary.
• Review and respond to all inquiries and communications from CBP.
• Manage ACE portal activity, including monitoring entries, reviewing reports, maintaining required records, and ensuring timely follow-up on CBP communications and compliance-related actions.
• Oversee customs entry reviews, audits, and corrective actions to ensure compliance with CBP and other authorities.
• Conduct periodic internal audits and risk assessments of trade compliance processes to ensure that the Company remains in compliance with applicable statutes and regulations.
• Identify and remediate compliance gaps, including leading corrective and preventive action plans.
• Remain current and knowledgeable of developing issues in international trade affairs.
• Lead the annual trade compliance risk assessment process and establish strategic priorities to address identified risks
• Present compliance performance, emerging risks, and mitigation plans to executive leadership on a regular basis
• Perform regular duty saving initiatives such as Free Trade Agreements (FTA), duty drawback, reconciliation, and tariff mitigation strategies.
• Partner with Supply Chain and Finance to quantify financial impact and ensure alignment with business objectives.

Qualifications

• Bachelor’s degree in business, Supply Chain, International Trade, Law, or related field.
• 7+ years of progressive experience in trade compliance management
• US Customs Broker License is required
• Strong working knowledge of U.S. customs regulations, HTS classification, valuation, country of origin, and import compliance
• Experience managing CTPAT, audits, and Customs interactions
• Experience supporting global or multi region operations (e.g., Canada, EU, Mexico, APAC).
• Proven experience leading audits, compliance programs, and cross functional initiatives.
• Regulatory expertise and risk based decision making
• Strong analytical and problem solving skills with attention to detail
• Ability to manage multiple priorities in a fast paced and dynamic environment
• Ability to work cross functionally and excellent stakeholder management skills
• Excellent leadership, communication, and presentation skills.
• Ability to communicate complex issues, risks and opportunities in easily understood and concise manner, with specific and complete information

Company Values
We Create Trust – We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.
We are Team Players – We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.
We Create Innovative Solutions – We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.
We Apply a Can-do attitude – We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.