Sr. Operational Accounting Specialist

Guarantee Trust Life Insurance Company (GTL) is currently seeking a Sr. Operational Accounting Specialistto join our team!

Since 1936, GTL has offered cutting-edge insurance solutions and personalized service for our policyholders and distributors, while supporting personal growth and civic involvement from our employees. We’re seeking candidates who are looking for meaningful work, who want to invest in their growth, and contribute to a company built on timeless virtues and best business practices.

This position is required to work on-site in our Chicagoland (Glenview, IL) office most days. Everyone receives 3 flexible remote days per month and 6 additional Friday PTO days each year! And, we offer half-day Fridays – every Friday!

The Sr. Operational Accounting Specialist position is an exceptional opportunity to contribute to our growing insurance company by handling a variety of functions for our policyholders, agents/brokers, and key stakeholders.

Responsibilities include:

Customer Support

• Serve as a key point of contact for agents, brokers, customers, policyholders, and internal partners by delivering responsive, high-quality support via email and phone.
• Respond to and resolve commission-related customer service inquiries by managing tickets accurately, efficiently, and with a strong focus on service quality.

Systems and Process Support

• Develop your technical expertise by learning systems such as PeopleSoft and LifePro, and apply that knowledge to support a variety of essential daily and monthly business processes.
• Support the implementation and enhancement of technology solutions that improve operational efficiency and effectiveness.

Commission Administration

• Build, maintain, and manage commission structures to ensure accuracy and alignment with business needs.
• Review commission statements and payment activity to help ensure commissions are processed accurately and on time.
• Help resolve commission discrepancies and identify opportunities to proactively improve processes and reduce future errors.

Policy Accounting

• Support policy accounting activities by reviewing premium and policy transactions, validating data, and helping ensure accurate financial records.
• Research and resolve policy accounting discrepancies by analyzing transaction activity, partnering with internal teams, and supporting timely corrective action.
• Assist with policy accounting reconciliations, reporting, and month-end processes to help ensure completeness, accuracy, and compliance with internal standards.

Accounting and Reporting

• Prepare, reconcile, and analyze commission-related accounting activity to support accurate financial reporting and timely month-end close processes.
• Research and resolve accounting variances by partnering with internal teams to validate data, investigate root causes, and support corrective actions.
• Maintain accurate commission and accounting records by reviewing transactions, supporting reconciliations, and ensuring documentation is complete and audit-ready.
• Support month-end and quarterly close activities by preparing reports, validating balances, and assisting with commission and general ledger-related analysis.

Projects and Cross-Functional Initiatives

• Contribute to projects and process improvements related to Operational Accounting functions.
• Play an active role in finance initiatives and cross-functional projects that require strong problem-solving, organization, and attention to detail.

Education and Skills:

• Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent combination of education and relevant experience.
• Experience in accounting operations, commissions administration, policy accounting, financial services, or a related business environment.
• Strong analytical and problem-solving skills, with the ability to research discrepancies, interpret data, and identify process improvements.
• High attention to detail and accuracy, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Effective written and verbal communication skills, with the ability to collaborate across teams and provide excellent service to internal and external partners.
• Proficiency in Microsoft Excel and experience working with business systems such as PeopleSoft, LifePro, or similar platforms is preferred.
• Ability to learn new systems and processes quickly while supporting change, continuous improvement, and operational excellence.
• Contribute to projects and process improvements related to Operational Accounting functions.
• Play an active role in finance initiatives and cross-functional projects that require strong problem-solving, organization, and attention to detail.
• Estimated salary range for this position is $26-$34 per hour, commensurate with experience.

The pay range provided is not a guarantee of compensation. The range reflects potential pay for the job grade for this role at the time of this posting. Compensation will depend on several factors such as specific competencies, relevant education and experience, qualifications, and industry certifications. Compensation ranges are subject to change and may be higher or lower than the range described above.

Provided eligibility requirements are met employees will be eligible for the following benefits:

• Medical
• Health Savings Account (including employer contribution)
• Dental
• Vision
• Basic Life Insurance (full premium paid by employer)
• Voluntary Employee, Spouse and Child Life Insurance
• Short-Term and Long-Term Disability
• Paid Holidays
• Paid time off including vacation, personal days, and sick time
  • The amount of time off varies based on tenure and hours worked
• 401(k) and Profit-Sharing retirement plan
  • The company matches contributions up to 2% provided the employee contributes a minimum of 3%
  • The company may make a discretionary contribution to the Profit-Sharing plan

We invite you to learn more about Guarantee Trust Life by visiting our website: www.gtlic.com

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