Specialist - Accounts Receivable

Primary purpose:

This position provides administrative and accounts receivable support to our Tallgrass Water business segment and will report to the Accounts Receivable Supervisor in Watford City, ND.

Essential duties and responsibilities:

• Main function of this position is to ensure accuracy of billing data to facilitate prompt billing, collections and cash applications in order to minimize outstanding accounts receivable.
• Responsible for managing a large amount of data entry related to invoicing.
• Verify trucking tickets for accuracy and make corrections in the ticketing system, and prepare re-scans and ticket re-entry, when applicable.
• Prepare monthly pipeline volume reports for invoicing and enter data in ticketing system.
• Meet (scheduled) monthly invoicing deadlines.
• Maintain and update ticketing system database of leases, operators and transporters.
• Assist with invoicing backup and excel spreadsheets. 
• Ensure timely, accurate and compliant coding and processing of invoices for on-time payments.
• Analyze and solve invoicing errors, reconcile customer accounts and resolve customer disputes.
• Research and perform data analysis and performance metrics.
• Assist with internal and external audit requests.
• Establish and maintain close working relationships with colleagues, transporters and customers and obtain additional information to help with ticket audit and invoicing.
• Collaborate with other department personnel to determine root cause of process errors and assist with process improvement solutions.
• Assist with ongoing ticket entry training for personnel responsible for initial trucking ticket entries.
• Protect Tallgrass's values by keeping information confidential.
• Adapt to constant changes in the work environment and be responsive to customer demands.
• Foster a positive and open work environment, system approaches and disciplined execution of all assigned tasks. 
• Required to play a role in building strong, motivated and service oriented teams.
• Deal with a wide variety of people with tact, courtesy and professionalism.
• Required to speak clearly, both in person and by telephone, using a high level of verbal skills and to listen carefully.
• Maintain a regular, dependable attendance and a consistently high level of performance.
• Perform general office duties – answering the phone, greeting guests, emailing, handling/distributing mail, ordering office supplies, operating and maintaining office machines. 
• Provide general administrative support and maintain and update filing systems.
• Contribute to the team effort by accomplishing related results, as needed.
• Will work non-traditional hours as needed.
• Maintain a high regard for personal safety, for the safety of company assets and employees, and general public.
• Other daily, weekly, monthly or special project duties as identified, defined and assigned.
• Regular attendance at the worksite is required.

Education:

• Associates degree or equivalent combination of education and experience is required.

 Experience/Specific Knowledge:

• A minimum of two (2) years Administrative experience.
• A minimum of one (1) year experience with entry-level accounts receivable is required. 
• A minimum of one (1) year oil & gas experience is preferred. 
• Intermediate proficiency level in MS Office applications that may include but are not limited to Excel, Word, Access, PowerPoint and Outlook.
• Experience in OpenInvoice and Oracle is preferred

Certifications, Licenses & Registrations:

• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).
• Negligible travel is required.

Competencies, Skills & Abilities:

• Must be methodical, accurate, organized and possess a high level of attention to detail.
• Excellent analytical skills, problem-solving skills and excellent interpersonal skills with both internal and external parties.
• Ability to successfully perform multiple tasks simultaneously and work under pressure in a fast-paced office environment to meet strict deadlines. 
• Ability to successfully research and resolve issues and demonstrate a commitment to quality.
• Ability to concentrate on one task for long periods of time.

• Ability to organize and prioritize daily work.

• Excellent customer service skills and ability to work with all employees in corporate and field offices.
• Proven written and verbal communication skills and the ability to work independently, multi-task and work under pressure.
• Must be able to perform all essential and marginal functions of the job.
• Must be able to work independently and as part of a team, take directions from management, adhere to required work schedules and follow work rules.

Physical Demands:

All of the physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs.
• Minimal safety hazards; general office working conditions.
• Must be able to sit for prolonged periods of time.
• The employee is regularly required to use hands to type, touch, handle, or feel.  The employee is required to talk and hear.  The employee is frequently required to stand and reach with hands and arms.  The employee is occasionally required to walk and climb or balance.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

 Working Conditions:

• Required to carry a cell phone and be available to respond during working and non-working hours.
• The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed.

 Supervisory Responsibility:

• No

Other responsibilities:

• The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.