Senior Tax Manager
Crumbl • Provo, UT • Full Time
Posted on Thu, Aug 20, 2026
responsibility for indirect tax compliance, substantive review of income tax filings prepared by external
advisors, and ownership of the full compliance calendar. This role is Crumbl's internal technical resource
on tax matters and supervises one Sr. Tax Accountant. Specialist structuring matters are resolved with
external advisors and the SVP of Finance; identifying those matters early and framing the question well
is an expectation of this role, not a shortcoming in it.
Responsibilities
Indirect Tax — U.S. and Canada● Multi-state sales and use tax compliance and Canadian GST/HST, QST, and PST filings, including
NetSuite-to-portal reconciliation, GST recovery, and new registrations as the footprint expands
● A documented taxability matrix covering franchise fees, royalties, technology fees, marketing
fund contributions, merchandise, and training revenue
● Review and sign-off on all indirect tax returns prepared by the Sr. Tax Accountant prior to filing
● Sales tax configuration in NetSuite and exemption certificate management; monitoring monthly
reporting for locations collecting incorrect rates and coordinating remediation through Franchise Partner Coaches
● State and provincial registrations, notices, annual reports, and indirect tax audits end to end Income Tax and External Advisor Oversight
● Day-to-day execution with Crumbl's external tax provider — data requests, internal timelines,
deliverable quality, and deadlines
● Review of externally prepared federal, state, and Canadian returns and extensions, with
substantive scrutiny of filing positions rather than tie-out alone
● Review of the R&D credit study, Section 174 / 174A treatment, UNICAP calculations, and
proposed method changes; escalating elections that carry cash impact
● Quarterly estimates and review of the quarterly apportionment file, verifying income ties to the
financial statements and testing sourcing methodology
● Franchise tax and gross receipts filings including Delaware franchise tax, Texas margin tax,
Washington B&O, and Ohio CAT
Partnership Distributions and Cross-Border Risk
● The quarterly tax distribution estimate per the operating agreement, for SVP of Finance and
investor review, and confirmation that distributions are funded on schedule
● K-1 timing with the external provider and tracking of partnership tax attributes including net
operating losses and credits
● The permanent establishment monitoring protocol for Mexico — employee travel, in-country
activity, contract execution, inventory location — escalating any change in facts promptly rather
than at period end
● Monitoring of U.S. state and Canadian provincial nexus creation from system expansion,
employee presence, marketplace facilitator rules, and economic thresholds, flagging registration
requirements before obligations accrue
● Coordination of transfer pricing documentation, cross-border withholding, Japan corporate
income tax filings, and Crumbl International profitability with external advisors Close, Process, and Controls
● Monthly tax accruals, reconciliation of tax-related balance sheet accounts, review of the
externally prepared income tax provision, and support for tax-related audit requests
● The tax compliance calendar, with a named owner and due date for every filing obligation,
domestic and international
● A written inventory of Crumbl's material tax positions and the rationale supporting each,
documented contemporaneously rather than reconstructed after the fact
● Partnership with FP&A, Accounting, Legal, and Operations to bring tax considerations into new
initiatives, promotions, product launches, and entity changes before they go live Team Development
● Supervision and technical mentorship of one Sr. Tax Accountant, executing a written
development plan that expands their ownership of Canadian indirect filings, apportionment,
sales tax risk review, and annual registrations
● A documented quarterly technical review covering changes in law, filing positions, and open
risks
● Franchise-facing tax questions routed through Franchise Support
Requirements
Required● Minimum 6–9 years of progressive tax experience, including meaningful time in an in-house
corporate tax function
● Hands-on ownership of multi-state sales and use tax compliance — direct execution and review,
not oversight of a fully outsourced process
● Working knowledge of Canadian indirect tax (GST/HST, QST, PST), or strong cross-border
fundamentals and demonstrated ability to build it quickly
● Experience reviewing externally prepared income tax returns with substantive technical
scrutiny, plus multi-state apportionment and nexus analysis
● Familiarity with pass-through entity taxation, including K-1s, tax allocations, and tax distribution
mechanics
● Proficiency with NetSuite or a comparable multi-entity ERP including tax configuration, and high
proficiency in Excel
● Sound judgment about the limits of your own expertise — reliably escalating specialist matters
rather than improvising — and genuine interest in developing a junior team member Preferred
● CPA and/or advanced tax degree (MST or LLM in Taxation)
● Prior experience as the sole or primary in-house tax resource at a multi-state, multi-country
middle-market company
● Franchise, restaurant, retail, or consumer brand tax experience with multi-unit economics Private equity–backed company experience, including sponsor reporting and tax distribution
waterfalls
● Exposure to permanent establishment analysis, cross-border structuring, or R&D tax credit
processes
● Experience supervising a junior tax professional and building tax processes and documentation
from a limited starting point
Benefits & Perks
- Medical, dental, and vision benefits- 15 days PTO/year- 10 paid holidays- Paid parental leave- Personal phone bill reimbursement- Gym reimbursement- Corporate DoorDash® DashPass membership- Regular company and team activities- 401k with competitive matching contribution plan- Excellent opportunities for career growth- Work in a hyper-growth company
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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