Senior Payroll Consultant

At ING Australia, we're dedicated to fostering a culture of inclusivity and innovation, with the support and resources you need to succeed. Join us today and take the first step towards building a career as exceptional as you are. We’re seeking a proactive and experienced Senior Payroll Consultant to join our lean, high-performing HR team in Sydney. This is a hands-on role where you’ll be responsible for delivering end-to-end payroll for over 2,000 employees, managing complex queries, and driving continuous improvement in our payroll operations. In this role, you’ll be part of a small, collaborative team where every member plays a critical role. On any given day, you’ll be processing fortnightly pay runs, reconciling superannuation and leave liabilities, liaising with our payroll vendor (ADP), and ensuring compliance with evolving legislation. You’ll also play a key role in identifying inefficiencies, implementing smarter processes, and supporting reporting and audits. Our ideal candidate will be someone with a “can-do” attitude who can confidently juggle competing priorities, come from a highly regulated industry, respond to urgent tasks with calm efficiency, and bring a sharp focus to accuracy and improvement. What you’ll do Process fortnightly and off-cycle payroll Reconcile super, PAYG, leave, and overpayments Resolve payroll queries and support audits Align data between HRIS and Payroll systems Handle terminations, leave, and reporting Improve payroll processes and ensure compliance Support international payroll and partner with HR/Central People Services What we’re looking for 5+ years’ payroll experience in regulated environments Proven payroll systems and compliance knowledge Advanced Excel; ADP and Workday preferred Skilled in process improvement and stakeholder management Detail-oriented, analytical, and adaptable What’s in it for you? Discounted ING Salary Continuance Insurance An additional Rest Day to support your wellbeing An IMPACT day to volunteer on approved sustainability activity About Us At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace. Sound like the kind of place you’d feel at home? We’d love to hear from you. (One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)